Shipping for Growth
How a seamless, end-to-end delivery experience enables scalable growth
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How to make your post-purchase experience into a revenue driver
Consumer expectations of ecommerce have never been higher. Three in five shoppers will choose retailers that offer delivery requirements which meet their own requirements – convenience, speed, or a mixture of the two.
The customer experience doesn’t end with the “pay” button. The right post-purchase experience can transform deliveries and returns into a growth engine.
In this guide, “Shipping for growth”, nShift explores how retailers can continue to keep their customers satisfied as they grow.
Laying the foundations for growth with flexibility and efficiency
Offering a greater choice of delivery and returns options
Building loyalty by making returns easy
Growing internationally with flexible carrier relationships