Thomas Bailey
Product Innovation Lead, nShift
Thomas plays a key role in shaping how new features and platform improvements deliver real value to customers. With a background spanning product, tech, and go-to-market strategy, he brings a pragmatic view of what innovation looks like in practice and how to make delivery experiences work harder for your business.
Thomas plays a key role in shaping how new features and platform improvements deliver real value to customers. With a background spanning product, tech, and go-to-market strategy, he brings a pragmatic view of what innovation looks like in practice and how to make delivery experiences work harder for your business.
RETAIL
4 min read
RETAIL
6 min read
RETAIL
5 min read
NSHIFT RETURNS
10 min read
Thomas Bailey
How to capture returns reasons data you can act on
CUSTOMER EXPERIENCE
7 min read
NSHIFT RETURNS
8 min read
CUSTOMER EXPERIENCE
7 min read
Thomas Bailey
Peak delivery satisfaction: What 115K ratings reveal
CUSTOMER EXPERIENCE
15 min read