Functionality list

Customer support

Support via phone, e-mail, and help center. Please see separate documentation for the response times and opening hours.

Online dashboard

Access to our online dashboard to find, create and manage your shipments

Configure settings and services

Configure various account settings in the dashboard, e.g. user rights, packages, booking profiles etc

Shipment booking

Generate and book shipments with over 230+ carriers. 

Manifest

Automate the manifesting process

Label printing

Print or receive labels in multiple sizes and formats like ZPL, PDF or base64

Return label in the box

Return label in the box

Pick-up and drop off-points

Ship to pick-up locations or from drop-off locations.

Address book

Address book for faster creation of manual shipments.

API Integration

Integrate via API or with plugins from our partners

Configured delivery options

Retrieve the configured delivery options via our API

Brand your shipping experience

Brand your shipments with logo, sender addresses etc, to support the best customer journey

Mass upload

Mass upload shipments via our dashboard. Prepare them to process one by one or immediately print all shipments after upload

Batch printing of labels

Print labels in batches by quickly selecting them in your inbox.

Dashboard customization

Create screens, limit fields, or functionality

Use templates for fast shipping

Reduce filling all the data every time with our booking profiles and pre-filled addresses

Return form for your website

Create an embedded return form on your website using our returns service

Warehouse scan and ship*

SmartScan: Additional option within the dashboard, to process shipments quickly and efficiently with a barcode scanner

Print&Ship® label*

Save paper & prevent the use of plastics by using the Print&Ship® label

Extended label*

Custom label with specific information for your industry or customer

Custom 2nd label*

Custom label with specific information for your industry or customer

Find, create and manage your shipments

Find, create and manage your shipments in our online dashboard

Direct links

Use deep links to integrate the Transsmart Dashboard functionalities with your application.

Change log

Change log with revert function in case of wrong or accidental change

Single Sign On (SSO)

Single Sign On with Microsoft, Okta or Google

Subaccounts

Create a hierarchy with separate environments for divisions, brands, or customers

Theming

Theme the online interface to match your company's identity

Routing rules

Automated selection of carrier and carrier products based on pre-defined rules

Pick Up Drop Off points 

Retrieve Pick Up Drop Off points of all  your carriers in a single call

Customs documents

Generate customs documents or trade paperless.

Carrier select

Manual or automatic selection of  the cheapest or fastest delivery option

Predict transport cost

"Make your month closing easier by getting to see all expected transport costs at a glance"

Customer cost analysis

Upon booking the calculated rate is forwarded to your system. Use this for customer cost analysis

Dangerous goods

Comply with regulations and provide the correct information to the carrier in case of dangerous goods.

Shipment consolidation

Consolidate shipments to the same recipient to reduce delivery costs

Custom pick-up and
drop-off points

Add your stores as pick-up and drop-off points

Insurance

Option to purchase extended parcel insurance

Fast print

Print the shipping label for your booked shipment immediately. 

Print software

Support for Windows, Windows server (Mac and Linux available at request). 

PDF or RAW

PDF or RAW printing (ZPL). Printers installed on pc / server.

Print to user or printer

Print documents to the configured printers per user or direct to a specific printer

Use your print
software

Receive your documents and print them via the printing solutions of your application

Print on package level

Print on package level for warehouse labeling machines

API reporting

Use our API to retrieve shipment data in your applications like BI tools or E-COM/ERP/WMS/TMS etc.

Basic reporting

An overview of your transport flows with our basic excel reports.

Advanced reporting

More extensive excel reporting, including shipments per period, carrier, delays, performance, historical status information, and cost predictions.

Scheduled reporting

Schedule reports to receive them via e-mail or FTP, SFTP, FTPS

Carrier status events **

Receive status updates for your shipments by calling our API or let us push them directly to you when they are available.

Harmonised Transsmart status events

Receive carrier statuses in our 52 harmonised status model

Notification e-mails

Automatically send personalized e-mail notifications to your customers in your corporate identity. 

Spam Prevention

Maximize email deliverability with authentication methods SPF and DKIM

Tracking page in your corporate identity*

TrackBox: no separate pages per carrier anymore. Create a Track & Trace page in your corporate identity with a link to your website or webshop. 

Proof of Delivery

Receive Proof of Delivery (POD) data, such as a signature or photo into your system.