WEBINAR RETURNS E-COMMERCE
How to reduce returns after
Get insider tips on how to reduce returns and streamline your returns management
Considering shoppers spent nearly $20 billion during Black Friday and Cyber Monday last year, a surge in the most unliked part of the online shopping process is becoming inevitable. Yes, we are talking about returns.
On average, 1 in 3 items purchased online are returned and retailers say that up to 50% of customer service time is allocated to returns management.
This webinar will show you how to put simple measures in place to reduce number of returns after Black Friday and beyond as well as how to set-up your organisation to handle returns as customer-centric and efficient as an order.
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Benefits of this webinar
How to reduce returns
How to digitalize the returns process
Sustainable returns after Black Friday