WEBINAR RETURNS
E-commerce Returns guide
Get all your insights on returns management
As e-commerce continues to grow rapidly, the most unliked part of the online shopping process is becoming an even bigger problem. Yes, we are talking about returns.
On average, 1 in 3 items purchased online are returned and retailers say that up to 50% of customer service time is allocated to returns management.
This webinar will show you how to set-up your organisation to handle the returns as customer-centric and efficient as an order.
Benefits of this webinar
How to convert lost purchases into new revenue
How to digitalize the returns process
Sustainable returns
Author
Jyo Saikia
Returns Director at nShift
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