On-Demand Webinar 

Ecommerce Returns Guide

 

Get all your insights on returns management

As e-commerce continues to grow rapidly, the most unliked part of the online shopping process is becoming an even bigger problem. Yes, we are talking about returns.

On average, 1 in 3 items purchased online are returned and retailers say that up to 50% of customer service time is allocated to returns management.

This webinar will show you how to set-up your organisation to handle the returns as customer-centric and efficient as an order.

 

What we cover:

  • How to convert lost purchases into new revenue
  • How to digitalize the returns process 
  • Sustainable returns 

Speakers:

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Jyo Saikia
Returns Director at nShift