E-commerce Returns guide
Get all your insights on returns management
As e-commerce continues to grow rapidly, the most unliked part of the online shopping process is becoming an even bigger problem. Yes, we are talking about returns.
On average, 1 in 3 items purchased online are returned and retailers say that up to 50% of customer service time is allocated to returns management.
This webinar will show you how to set-up your organisation to handle the returns as customer-centric and efficient as an order.
Benefits of this webinar
How to convert lost purchases into new revenue
How to digitalize the returns process