WEBINAR
Creating the best customer experience is vital to building profitability and loyalty and is essentially the new battlefield for online retailers in the never-ending competition for customers. What happens after the buy button, the so-called Post Purchase Experience is crucial to the overall online buying experience.
In this webinar series, we talk to nShift partners enabling retailers to provide an excellent Post Purchase experience, explore consumer demands and how these are met through the newest technology.
In this webinar, Post Purchase Product Director at nShift, Sean Sherwin Smith talks to Allcolibri Co-founder, Thomas Devilder about how incorporating good deeds in the Post Purchase experience affects the customer experience and ultimately customer loyalty.
Co-founder, Allcolibri
Product Director – Post purchase, nShift