Live webinar · Solved episode 6

Peak on your terms

No-code delivery and returns rules that save time and margin


Thursday 5 November · 12pm GMT / 1pm CET · 30 mins · Live on Zoom


Peak season needs changes when your online store is hardest to update, whether that's a formal code freeze or simply no developer time to spare in November. Meanwhile: your shipments more than double on Black Friday, carriers get stretched, and every system has to deliver at full volume and protect your margin, from November spikes to January returns.

In this 30-minute session, follow a Black Friday order through our new demo store and see how to make those changes yourself in nShift, saving time and profits without editing any webshop code:

  • Switch on a Black Week delivery offer by date, and watch it switch off when the sale ends
  • Pause a carrier’s delivery option if service becomes temporarily unreliable
  • Adjust missing-scan alerts for the Black Friday weekend
  • Set holiday return windows and choose which returns qualify as free

Solved is nShift’s monthly 30-minute live series on delivery challenges and how to fix them. Expert-led, practical, and designed for busy teams.

Save your seat and get the bonus IMRG report:

What you'll watch

If you have followed Solved this year, you have met Weather Warriors, our fictional outdoor retailer. It now has a full working store, and we'll use it to demo a Black Friday order: 

1. At checkout
A shopper buys a Christmas gift under a Black Week delivery offer that switched itself on by date. When a carrier struggles, pause its delivery method in the checkout settings, with no release.

2. On the way
Follow the label, the handover to the carrier and the tracking. Then set the delay alerts for the Black Friday weekend: choose which days they check for missing scans.

3. Back in January
Build a holiday returns policy in the Returns Rule engine: a longer window for gifts and free returns on larger baskets. Then return the same order under the new terms.

Save your seat
Josh Barber

Josh Barber

Product Integration Expert, nShift

A solutions architect by background, Josh builds highly integrated ecommerce setups and runs Weather Warriors, the demo store you’ll see live.
Sophie Jonsson

Sophie Jonsson

Product Marketing Manager, nShift

With a background in cloud technology and AI, Sophie focuses on customer challenges and how technology solves them.

60%

of the shipments above an average early-November week went out before or after Black Week.

nShift platform data, 2025

+49%

returns on 27 December, the post-Christmas returns peak, compared with an average Friday.

nShift platform data, 2024

14.8%

of UK shoppers think a return charge is fair on sale or discounted items.

IMRG for nShift, The Ecommerce Returns Opportunity, 2026

Bonus:
The Ecommerce Returns Opportunity

Save your seat and we’ll send you the IMRG for nShift report on what 1,000 UK shoppers expect from returns: when a return charge feels fair, how quickly they expect to start a return, and what they do when a return is refused.

Save your seat
The Ecommerce Returns Opportunity, an IMRG for nShift report