Live webinar · Solved episode 6

Peak with no code

Set delivery and returns rules that protect your margin


Thursday 5 November · 12pm GMT / 1pm CET · 30 mins · Live on Zoom


Peak puts pressure on your margins, just when developer time is hardest to get. From November’s order surge to January’s returns, every system has to deliver at full volume and protect your profits.

See how to adjust delivery and returns rules yourself in nShift, without changing your webshop’s code. In 30 minutes, we’ll show you how to:

  • Schedule delivery offers around your Black Friday sale
  • Pause a delivery option if a carrier’s service becomes temporarily unreliable
  • Set holiday return windows and choose which returns qualify as free

Solved is nShift’s monthly 30-minute live series on delivery challenges and how to fix them. Expert-led, practical, and designed for busy teams.

Save your seat and get two bonus reports:

What you'll watch

Follow a Black Friday order through Weather Warriors, our demo store, and see the settings behind each step.

Keep delivery offers on schedule
Set a Black Week offer to start and end automatically. See how to pause a carrier’s delivery option if its service becomes unreliable.

Make tracking alerts fit peak operations
Follow the order from shipping label to tracking, then choose which days missing-scan alerts check over the Black Friday weekend.

Give gifts longer to come back, with fees on your terms
Use the Returns Rule engine to extend the return window for gifts and offer free returns on larger baskets. Then see the same order go through the policy you’ve just set.

Save your seat
Sophie Jonsson

Sophie Jonsson

Product Marketing Manager, nShift

With a background in cloud technology and AI, Sophie focuses on customer challenges and how technology solves them. 

Josh Barber

Josh Barber

Product Integration Expert, nShift
 
A solutions architect by background, Josh builds highly integrated ecommerce setups and runs Weather Warriors, the demo store you’ll see live.

60%

of the shipments above an average early-November week went out before or after Black Week.

nShift platform data, 2025

+49%

returns on 27 December, the post-Christmas returns peak, compared with an average Friday.

nShift platform data, 2024

14.8%

of UK shoppers think a return charge is fair on sale or discounted items.

IMRG for nShift, The Ecommerce Returns Opportunity, 2026

Bonus:
The shape of peak

Save your seat and we’ll send you The shape of peak, nShift’s Black Friday benchmarks from 2024 and 2025: how long peak shipping lasted, which days had the most shipments, and how to map the data onto your 2026 forecast.

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The shape of peak, the nShift Black Friday benchmark report, on a tablet
The Ecommerce Returns Opportunity, an IMRG for nShift report

Bonus:
The Ecommerce Returns Opportunity

Save your seat and we’ll also send you the IMRG for nShift report on what 1,000 UK shoppers expect from returns: when a return charge feels fair, how quickly they expect to start a return, and what they do when a return is refused.

Save your seat