Live demo webinar · Solved series episode 2

Silence isn’t golden:
Three tracking automations to stop delivery chasing

Live  · 🗓️ 26 March 2026 · 12pm GMT / 1pm CET · 30 mins


The order is confirmed - then silence. Customers check for updates, find nothing, and reach out.

Break the pattern with automated tracking that communicates for you. Join us for a live 30-min demo session to see 3 automations that kill the silent frustration and stop the support chase:

  • Building a branded tracking portal that replaces disjointed carrier redirects.

  • How to map complex carrier milestones into simple, branded updates delivered via email, SMS or digital wallet.

  • A 5-min setup for automated alerts that proactively update the customer when things go wrong.


Solved is nShift’s monthly 30-minute live series on delivery challenges and how to fix them. Expert-led, practical, and designed for busy teams.

Save your seat for the live session. Get our free guide right away:

When you go quiet, customers get loud

Most brands lose their voice the moment a parcel leaves the warehouse. This post-purchase silence creates uncertainty, and for the customer, no news is usually bad news.

In this 30-minute expert session, we move past the theory. We’ll demo the nShift Portal live to show you how to automate the human side of delivery, keeping your customers informed and your support team focused on high-value tasks.

Let's solve tracking
Jyo

Jyo Saikia

Product Specialist Director, nShift

aleksandar-milovanovic

Aleksandar Milovanovic

Product Specialist, nShift

Why tracking demands your attention in 2026

$5-15

Average cost to handle a single delivery inquiry (Salesforce)

50%

Reduction in support tickets seen by brands like ICANIWILL

5x

Higher click-through rate on tracking emails vs. marketing (QUIZ)

Bonus: Your free guide

Register to join us live and we’ll send you our "Own the tracking" guide - a practical playbook for turning delivery silence into brand loyalty.

Save your seat
Own-the-tracking