Bauhaus is a large DIY retailer with a network of physical stores across Europe. As part of a broader digital strategy, the business set out to fulfil e-commerce orders directly from stores, rather than relying only on warehouses. That model depended on each store being able to act as a dependable shipping location, with stock visibility, label generation, and carrier collection all working smoothly at store level.
To make that possible without disrupting day-to-day operations, Bauhaus asked implementation partner A2B Solutions to identify a delivery platform that could be deployed quickly and run reliably.
Challenge
For Bauhaus, delivery was not a supporting process. It sat at the center of a new operating model. If stores were going to fulfil e-commerce orders directly, shipping had to work every time. Downtime, glitches, or slow rollouts would have put the wider strategy at risk.
The delivery platform also needed to integrate with Reflex, Bauhaus’s warehouse management system. That integration allowed stores to be treated as shipping locations and in-store stock to be used for e-commerce fulfilment. Without it, the ship-from-store model would not be viable.
At the same time, this was not a local experiment with low stakes. Bauhaus was embracing digital as a corporate initiative with international ambitions. The rollout had to be fast, controlled, and cost-conscious, with enough stability and confidence to support future expansion into other markets.
We needed a delivery management solution that was simple, effective and, above all, reliable.
Solution
A2B Solutions, a specialist in WMS-led technology integrations for retailers, selected nShift Delivery for the project.
The platform enabled Bauhaus to turn each store into a shipping point, giving store teams the ability to generate shipping labels and trigger carrier collection directly from the shop. Carrier connectivity was standardized within the platform, removing the need for Bauhaus to build and maintain its own carrier integrations.
That made a significant difference for speed, as much as for simplicity. Bauhaus wanted to avoid delivery becoming a separate programme with its own long implementation cycle. They needed a solution that could be dropped into the operating model, connecting carriers quickly and supporting the broader digital strategy from day one.
What mattered to us was execution. Carriers needed to be connected fast, without turning delivery into a separate program.
The initial pilot proved the model quickly. What started as a practical way to enable ship-from-store has since become the operational basis for Bauhaus’s Nordic-wide strategy, supporting approximately 750,000 orders per year.
Results
Bauhaus configured all carriers within 48 hours, avoiding the long integration timelines that often come with carrier connectivity projects. The implementation required no additional help from nShift, which helped the team move quickly and keep the rollout under control.
Since go-live, the platform has delivered 99.9% uptime, giving Bauhaus the operational stability it needed to make ship-from-store work at scale. With a standardized carrier setup already proven in production, the business now has a delivery foundation it can extend into additional European markets as the strategy evolves.
During the pilot phase, nShift surpassed expectations while the implementation proved to be simple and fast. nShift’s speed and scalability has given us the confidence to expand the partnership.
