The nShift advantage
An essential combination of delivery management and post-purchase experience, nShift sets the standard with the only end-to-end delivery & experience management (DMXM) platform. Overcome geographical complexity and scale with sustainability in mind.
Streamlined process for strategic growth
With more than 1000 global carrier connections, nShift helps businesses overcome geographical growth constraints and enables excellent experience management.
Exceptional end-to-end delivery experience
Provide customers with the information they want. Reduce support calls by up to 60%, build customer loyalty and increase repeat purchases.
Data-driven insight for data-tight integrated ecommerce
Utilize data from carriers, delivery logistics, and returns to optimize processes and meet customer needs. Excellent delivery experience is based on unified data from the world’s largest carrier library.
Innovation for a competitive advantage
nShift invests more than anyone else in transforming delivery experience into a competitive advantage.
Break out of the box
Enabling multi-carrier delivery & experience management - from Checkout through to Returns
Connect end-to-end customer journeys
nShift delivery & experience management (DMXM) facilitates exceptional customer journeys. Discover the exceptional experience we enable with our Checkout, Track and Returns solutions in our interactive demo.
View the CX Product tourOptimized checkout that increases revenue
Give customers the delivery choices they want, with the largest carrier library and enhanced checkout.
Superior tracking experience
nShift Track enables delivery status notifications with the retailer’s branding, so businesses can provide excellent customer service while building loyalty.
Minimize revenue losses from returns
Convert 30% of returns to exchanges and ensure repeat business with a seamless reverse logistics process.
Track and optimize carbon footprint
Facilitate easy and immediate compliance with CO2 emissions reporting regulation and use data for lowering your carbon footprint.
Choice in checkout that drives conversions
Give customers the choices they want in delivery methods, with the largest carrier library and optimized checkout.
Superior tracking for the info customers want
Utilize branded tracking to provide excellent customer service while building loyalty with customers.
Transform returns to exchanges
Convert returns to exchanges and ensure repeat business with a seamless reverse logistics process.
The world’s largest carrier library
With 1000+ carrier integrations, nShift connects to more carriers than anyone else. Excellence in experience management is based on unified data from the world’s largest carrier library. nShift enables greater flexibility, more resilience, and a better customer experience. Provide customers with the delivery options and experience they want with nShift.