nShift, the global leader in delivery and experience management, today announced exceptional performance across its platform over the 2025 Black Friday and Cyber Monday period.
During the month to Cyber Monday (December 1), nShift processed over 65 million parcels - equivalent to 25 every second. This highlights nShift’s crucial role in helping retailers maintain resilient, high-performing delivery operations during the busiest season of the year.
Leading retailers that depend on nShift ramped up delivery operations sharply, with some seeing a 69% month-on-month increase in infrastructure demands.
Despite these significant spikes, nShift delivered uninterrupted service and sustained high performance. Its cloud-native architecture, extensive carrier library, and real-time routing capabilities ensure stability, speed, and flexibility at every stage of the fulfilment journey.
Black Friday is the ultimate stress test for retail logistics. Handling more than 65 million parcels without slowdowns or disruption shows the scale and resilience of our platform. Customers trust the nShift platform to perform when the stakes are highest.
Lars Erik Fjørtoft
Chief Technology Officer, nShift
This surge highlights how retailers are using nShift’s advanced delivery and experience management platform - such as Checkout – to win during peak season. By offering precise delivery choices and driving operational efficiency at scale, nShift enables retailers to convert more sales and process more orders with confidence.
Consumers expect a flawless delivery experience, whatever the season. nShift delivers a resilient, high-performance platform that helps retailers drive ecommerce success - processing millions of shipments smoothly while elevating the end-customer experience.
Mattias Gredenhag
Chief Product Officer, nShift
As ecommerce volumes continue to grow globally, nShift remains committed to evolving its platform and infrastructure to support the demands of future peak seasons. It is innovating further and faster to help ecommerce businesses and logistics providers make – and keep – their delivery promises to customers.
For more information on press release, please contact
Denise Oakley: denise.oakley@nshift.com
About nShift
nShift is the global leader in delivery and experience management. The nShift platform connects retailers, brands, manufacturers, distributors and logistics providers to over 1,000 carriers, helping businesses manage checkout, shipping, tracking and returns in one place. Supporting more than one billion shipments annually across 190 countries, nShift enables companies to deliver efficiency, transparency and exceptional delivery experiences worldwide.
