Retailers must meet customer expectations around fulfillment and delivery at every stage of their growth or lose out, according to nShift
Consumers have developed higher expectations from the e-commerce experience. Three in five shoppers will choose retailers that offer delivery requirements which meet their needs – convenience, speed, or a mixture of the two.1 Communication is also important, with four in five consumers expecting to be kept informed at every stage of the fulflilment and delivery journey.2
According to nShift, the global leader in parcel delivery management, it’s important that retailers are able to meet such expectations at every stage of their growth.
In its latest guide, “Shipping for Growth” nShift explores how retailers can continue to keep their customers satisfied as they grow. From increasing efficiency and flexibility to offering a greater choice of delivery and returns options and arranging relationships with multiple carriers to enable international deliveries.
Download the guide, “Shipping for Growth” here.
For more information, please contact
Gareth Streeter: email@example.com / (+44) 07734 251 496
nShift is the global leading provider of cloud delivery management solutions enabling frictionless shipment and return of almost one billion shipments yearly across 190 countries. nShift’s software is used globally by e-commerce, retail, manufacturing and 3PL shippers. The company is headquartered in London and Oslo. It has over 500 employees across offices in Sweden, Finland, Norway, Denmark, United Kingdom, Poland, the Netherlands, Belgium and Romania.