Shipping for Growth:

How a seamless, end-to-end delivery experience enables scalable growth


How to make your post-purchase experience into a revenue driver

Consumer expectations of ecommerce have never been higher. Three in five shoppers will choose retailers that offer delivery requirements which meet their own requirements – convenience, speed, or a mixture of the two.

The customer experience doesn’t end with the “pay” button. The right post-purchase experience can transform deliveries and returns into a growth engine.

In this guide, “Shipping for growth”, nShift explores how retailers can continue to keep their customers satisfied as they grow.
This includes:
  • Laying the foundations for growth with flexibility and efficiency
  • Offering a greater choice of delivery and returns options
  • Building loyalty by making returns easy
  • Growing internationally with flexible carrier relationships
Enjoy the Read!


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