Do we need new carrier contracts?
No. You keep your existing agreements and rates. nShift supplies the connectivity.
How fast can we go live?
From self-service activation in hours to complex rollouts in weeks, depending on scope and systems. The Help Center documents both paths.
What if our carriers aren't supported?
We maintain 1,000+ carrier connections. If your carrier isn't connected, we can add them to our network.
What is the difference between a carrier and a carrier service?
A carrier is the company, and a service is the specific option it runs, such as next-day to a parcel shop or economy to a home address. We connect to 1,000+ carriers and maintain 10,000+ of their services. Each carrier's services are listed in the network above.
How many services does one carrier usually have?
It varies widely. National postal operators may run a handful, while global integrators run dozens across express, economy, home delivery and pickup points. To compare, sort the network by number of services.
Do you support freight as well as parcels?
Yes, we support various types of Road & Air Freight, including dangerous goods and customs.
What's your uptime guarantee?
We provide 99.9% under SLA.