2024 challenges hold the key to 2025 ecom success
nShift shows how mastering logistical challenges in the delivery process can open the door to a...
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Keep up to date with the latest updates from across nShift.
Growing ecoms urged to stop “leaving money on the table” in 2025
nShift releases five ways that deliveries can solve business problems
Logistics costs risk cutting into Black-Friday profits as carrier rates soar by 25%
Retailers urged to start preparing now to protect next year’s peak-season revenue
nShift urges retail readiness for raft of returns this peak season
Over half of consumers see ‘easy’ returns as very important while 84% believe the returns...
Logistics holds the keys to ecommerce success in 2025
New nShift guide shows why logistics and ecom teams must work together as 73% of shoppers seek a...
From encounter to ecosystem: the 2025 retail revolution
New guide shows how shoppers seek retail touchpoints across their physical and digital lives. But...
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Hairlust drives rapid international growth with nShift
Delivery & experience management leader helps Hairlust increase shipments by 615% and cut order...
nShift: deliveries data ensures retailers aren’t left empty handed after peak season
Better use of delivery data can unlock savings and efficiencies for retailers and warehouses
52% prepared to shop internationally
Retailers must “ship beyond borders” this Black Friday, says nShift
80% will pay more for sustainable shopping
nShift unveils four strategies to build a more sustainable shopping experience this peak season
nShift Insurance helps retailers cut the cost of lost, damaged or stolen deliveries
With “porch piracy” on the rise, nShift now offers protection for ecommerce retailers
84% happy to buy again following a positive Black Friday experience
nShift sets out three strategies to build loyalty with peak-season one-click wonders
Laithwaites selects nShift to revolutionize delivery management and enhance the customer experience
Leading wine retailer invests in multi-carrier capability to support future growth
47% of shoppers prefer to buy gifts from smaller and growing retailers
Growing ecom companies urged to “go for gold” this peak season by improving their customer and...
nShift: Belgian companies must act fast to meet minimum delivery options requirements
Following the introduction of new legislation, nShift is offering a time-limited 25% off promotion...
Retailers urged to integrate customer data as 84% of execs struggle with data silos
New nShift guide draws attention to untapped data within delivery and post-purchase processes
A third of retailers suffer supply-chain failures during busy periods
nShift urges retailers to ensure proper infrastructure ahead of peak season
Retailers urged to learn lessons from summer sales season
Brands require a “paradigm shift” in their attitude to deliveries to secure peak-season success
54% of shoppers demand easy returns
A study by nShift and DeliveryX has found that retailer reliability and simple returns are two of...
Retailers must prioritize deliveries as they plan Christmas in July
Focusing on delivery & experience management will help ecommerce companies thrive this peak season
nShift: Deliveries the difference-maker for GenZ shoppers
As research finds younger shoppers are the most likely age group to abandon online baskets due to a...
How retailers can go greener this Black Friday
How you can adopt nShift's 4 steps towards sustainable shipping
The customer experience is more powerful than advertising, say consumers
New guide shows how bringing delivery management and the post-purchase experience together can fuel...
nShift Go Native launched so ecommerce platforms and online B2C marketplaces can offer greater delivery choice to retailers
nShift Go Native enables ecommerce platforms and online B2C marketplaces to easily offer...
nShift urges retailers to react as UK rate of returns hits 35%
A new study by nShift and DeliveryX examines the importance of returns in ecommerce after £4.2bn...
nShift named in 2024 Market Guide for Multicarrier Parcel Management by Gartner®
New report predicts by 2028, global parcel delivery volumes will increase by approximately 40%
Retailers risk lower cart conversions when they rely on limited carrier capacity
New nShift report encourages online retailers to transform the delivery experience with...
New nShift Checkout enables personalized deliveries
Updated nShift Checkout solution enables personalized delivery options and increased conversion...
Focus on the delivery experience to drive growth, nShift urges mid-size retailers
New nShift guide outlines the digital innovations that will help ambitious businesses stand out and...
nShift study pinpoints five steps to success for retailers ahead of peak shopping season
95% of shoppers have abandoned their cart 63% of shoppers say delivery choice is the most important...
Delivery experience more important to online shoppers than loyalty perks or flexible payment, says new report
The right delivery options and order tracking matter more to new and returning ecom customers than...
Turn a world of boxes into a world of opportunity with Delivery & Experience Management (DMXM)
The hidden opportunities in ecommerce deliveries: done well 2/3 of customers will shop again nShift...
nShift: Report finds delivery is the biggest barrier for buying internationally
The Consumer Home Delivery Report, sponsored by nShift, found a marked decline in UK consumers...
nShift: Global instability continues to create supply-chain disruption
A joined-up delivery process can anticipate and mitigate delays, says nShift.
Delivery experience key to Black-Friday success
Retailers must prepare their infrastructure now, to ensure consumer choice during peak season The...
Disjointed delivery processes multiply retail risks
With deliveries the “new battleground” for retail, new nShift report calls investment in...
nShift named in 2024 Gartner® Europe Context: ‘Magic Quadrant™ for Transportation Management Systems’
nShift identified as a Notable Vendor in the report
nShift partners with Loqate to help retailers build profitability and loyalty
The partnership will enable nShift customers to benefit from best-in-class address verification
Warehouse tech failures plague peak-season profits
nShift calls on retailers and warehouses to invest in delivery infrastructure now, while there is...
Reliable delivery process essential for the supply chain of the future, says nShift
In Retail Week’s “Supply Chain 2025” report, nShift explains how “book and print” capabilities are...
IMRG study uncovers the three Cs of ecommerce deliveries in 2024
The Consumer Home Delivery Report, sponsored by nShift, examines the influential trends and...
Delivery management holds the keys to customer conversions and retention
nShift releases four strategies to increase conversions and revenue in online and multi-channel...
Matkahuolto expands its partnership with nShift to improve customer experiences and expand internationally
The Finnish logistics company expects the domestic parcel market to grow by 50% by 2027
nShift partners with Fin to bring zero-emissions deliveries to UK customers
British final mile delivery company enables retailers to reduce carbon footprint and provide...
41% of companies “would struggle” to provide CSRD data
Companies must get ahead of emissions-reporting requirements warns nShift
nShift: Delivery choices can help retailers improve conversions by 20%
As research finds cart-abandonment rates reach 70%, nShift has launched a new ROI calculator to...
nShift: Communication key to delivering an online shopping experience consumers crave
90% of consumers see quick and timely communication as a critical part of ecom experience - and...
Going for gold: why peak-season preparation must focus on the delivery experience
A focus on deliveries early in the year can help retailers drive up peak season performance, says...
80% of shoppers seek sustainability as retailers set their sights on global expansion
nShift releases three tips on implementing emissions-minded expansion.
nShift finds consumers rush to return presents post-Christmas on ‘returns Wednesday’
Data compiled between 25th – 31st December found Wednesday 27th to be the most popular day for...
nShift unveils Emissions Tracker, helping retailers reduce last mile emissions and fulfil reporting needs
New carbon emissions tracking tool compiles trustworthy data on CO2 emissions from transport at the...
nShift study finds cash-conscious UK shoppers prefer free delivery over speedy shipments
69% of UK consumers polled opt for free delivery, even if it means a longer wait 58% agree they...
nShift unveils seven major trends that will impact ecommerce in 2024
A new guide highlights the factors most likely to influence retailers and how they could impact the...
nShift research finds delivery options top the wish list for Black Friday shoppers
Shoppers rank shipping and delivery options higher than loyalty programs, discount codes, and...
IMRG study finds retailers’ delivery and returns proposition are crucial to winning custom
The Delivery Service index (DSi), sponsored by nShift, examines the importance and impact to...
86% abandon brands over poor customer service
Taking direct control of order tracking and providing a range of delivery options boosts customer...
Retailers urged to strengthen shipping processes as ecommerce sales set to exceed $900bn
The right delivery management lays the foundations for international expansion
nShift: retailers urged to cash in on industry innovation in delivery management
nShift releases new guide to help retailers make the most of digital innovation and the growing...
Half of shoppers are “cynical” about brands’ attempts to impress with their ethics
nShift’s new Emissions Tracker will help retailers demonstrate real progress with sustainability
nShift: PostNord Sweden is the first carrier labelled by the Nordic Swan Ecolabel in the nShift library
Ecommerce companies in the region can now include certified delivery options in their online...
Five ways to protect Black Friday profits
The right delivery management software helps create the agility and resilience that ecommerce...
nShift meets online shopper expectations in new partnership with Cover Genius
Introduction of “nShift Insurance” supports the 57% of online shoppers who expect full refunds on...
Four steps toward sustainable shipping
nShift to launch Emissions Tracker, giving retailers and warehouses accurate data on current...
nShift: European retailers to see double-digit sales increases on Singles Day
Singles Day is a lucrative opportunity for European retailers - joining Black Friday and Christmas...
Logistics teams spend 50% of time on manual tasks
nShift enables warehouses to automate crucial delivery management processes
Lack of preparation fuels Black Friday failures
nShift releases new guide on delivering ecommerce success
43% of retailers struggle with cross-border delivery challenges
nShift and APG eCommerce team up to help e-commerce companies reach new markets
The “refund effect” can help retailers convert returns into exchanges
nShift Returns customers typically convert 30% of returns to exchanges
nShift helps Hunkemöller increase in-store returns by 15%
Lingerie specialist sees significant improvements in customer experience, warehouse visibility and...
60% of consumers seek sustainable shopping
nShift releases list of five strategies to reduce last-mile emissions
Back to school spending triggers 10% sales spike
Use back to school sales to test systems ahead of Peak ’23, nShift advises
63% of shoppers seek retailers that share their values
nShift helps ecom companies demonstrate ethical commitment to customers
Retailers convert 30% of returns to exchanges by going digital
Businesses urged to defeat the “silent killer of profit” in online retail
Regular shoppers 150% more likely to abandon retailers over poor delivery experience
nShift releases top tips on building a great delivery experience
Shipping represents “biggest challenge” to global ecommerce expansion
Making the right carrier connections can facilitate sustainable growth
Returning ecommerce customers drive revenue growth
nShift releases list of five strategies to build customer loyalty
nShift partner Coll-8 bullish about Irish ecommerce growth
The Irish e-commerce delivery firm expects to grow by 50% by the end of 2023, thanks in part to...
nShift announces the “three Rs of delivery management”
New video series urges retailers to prioritize reliability and returns when it comes to delivering...
nShift to incorporate the Nordic Swan Ecolabel for e-commerce deliveries
95% of the Nordic consumers know the Nordic Swan Ecolabel and 64% of consumers who know it, look...
One in five shoppers will complain on social media
Relevant communication reduces complaints and builds trust with customers
nShift: Price isn’t enough to compete for customers on Black Friday 2023
Retailers have less than six months to prepare and meet the demands of the busiest shopping period...
Poor delivery and returns options mean 82% abandon shopping carts
New nShift offering for small and mid-size businesses helps turn deliveries into growth and compete...
nShift to enable businesses to track shipment greenhouse gas emissions
nShift Emissions Tracker will help retailers, ecommerce businesses, and warehouses, to comply with...
nShift Returns Essential enables digitised returns “within a week”
Return management helps retailers reduce admin, improve conversions and sales, and can be...
nShift Checkout empowers retailers and customers to act for the planet with Positive Impact Delivery
Partnership with allcolibri makes it easy for ecommerce business to build sustainability into...
50,000 companies face new sustainability reporting requirements in 2024
nShift emissions engine enables warehouses and manufacturers to track and record supply chain...
nShift named in 2023 Gartner® Europe Context: ‘Magic Quadrant™ for Transportation Management Systems’
nShift identified as a Notable Vendor in the report. The European TMS market is forecast to grow at...
55% abandon shopping carts over insufficient delivery options
Retailers must provide multiple-carrier options and clearly badge them on web shops
Branded delivery experience “drives customer recommendations” in retail
Online retailers should build their brands into the post-purchase customer experience
Retailers and warehouses ‘risk revenue loss’ from software outages
New report exposes the hidden costs of ‘cheap’ shipment software
nShift improves Checkout user experience with real-time ETAs and Badges
Enhancements improve the customer experience and build loyalty Real-time carrier connectivity...
Fixing inefficiencies in the last mile can unlock retail growth, nShift says
The last mile, from the distribution hub to the final destination, can be a key part of online...
Three quarters of shoppers will abandon retailers over poor delivery service
nShift, the global leader in parcel delivery management and shipment software, launches in France...
Supply chains face “perpetual storm” of disruption
nShift guide identifies four ways manufacturers can future-proof supply chain logistics
Protect profitability by prioritizing post-purchase performance
As new research finds almost 70% of shoppers expect retailers to improve their customer experience,...
nShift outlines how building a seamless, end-to-end delivery experience can enable scalable growth
Report shows the business value of meeting customer expectations around fulfilment and delivery
nShift guide on the importance of post-purchase customer experience
nShift has released a new guide exploring how the delivery experience can improve customer...
nShift expands post-purchase options for merchants with nShift Track
New solution turns delivery tracking into retention opportunities
nShift revamps offering to help retailers and warehouses ship smarter
DeliveryHub renamed to nShift Ship, joins new nShift Track to provide enterprise-grade capability...
nShift launches Transsmart to UK retailers
The new offering enables businesses to seamlessly integrate delivery management into existing...
1 in 12 retailers included free delivery in their Black Friday promos
The IMRG and nShift Black Friday and Christmas report also found the health and beauty sector...
58% of consumers cut spend on non-essential items
Online retailers encouraged to consider cheaper delivery options
nShift unveils the seven major trends that will impact e-commerce in 2023
A new guide highlights the factors most likely to influence retailers and how they could impact the...
Nordic gift-getters are rushing to return unwanted Christmas presents
Analysis of returns data from 25 - 31 December finds consumers in Norway make the most returns soon...
People begin returning unwanted Christmas presents within days
Some eager gift-getters even start sending back presents on Christmas Day
33% of Christmas gifts expected to be returned before the end of January
nShift has released its latest guide to help retailers prepare for January returns
QUIZ solves its return challenge with software partner nShift
Scottish-based fashion brand expects to save 25-30% in staff time by using nShift Returns British...
Black Friday & Cyber Monday sales persist | nShift
nShift data reveals that parcel volumes in Denmark were up 126% compared to an average Friday, The...
Amazon Shipping & nShift unite making next-day delivery easy to offer
Next-day delivery options increasingly popular among online shoppers A new collaboration will make...
Late deliveries topped a list of customer complaints, according to nShift
nShift has released a new guide identifying the five most common consumer complaints and how to...
Four ways retailers can deliver for unsure Christmas shoppers
nShift releases guide on creating a competitive customer experience this Christmas and beyond As...
nShift Partners with Blue Yonder to Provide Delivery Management Services
New partnership will make it easier for businesses to deliver omni-channel shopping experience A...
Singles Day set to be biggest retail event of 2022
It’s not too early to learn lessons and start preparing for next year, says nShift ‘Singles Day’...
Gartner® names nShift as a Vendor in Multicarrier Parcel Management
The new report by Gartner predicts parcel volumes to increase over 100% by 2026 and recommends...
Retailers: cut support calls by 60% through regular communication
nShift launches early-bird discounts on new tracking and alerts solution Online purchasing is...
Shoppers set to spend $10.7 billion on Cyber Monday
Retailers must offer a competitive customer experience to secure their share of sales
Finntack scales up deliveries with nShift as online orders set to double
Rapid new carrier onboarding and enhanced returns solution help online leader meet evolving...
Delivery management leader launches 30-day trial period
nShift allows new customers to try Delivery for 30 days as it makes its buying process even easier
Webshipper, an nShift product named BigCommerce Certified Partner
Webshipper, an nShift product offers delivery management service to help fast-growing BigCommerce...
Black Friday generates twice the business of a typical Friday
Retailers and web shops must start preparing for increased demand
Delivery management software must focus on “driving value”
One year since coming together, nShift sets out the vision for the future of the delivery...
Half of consumers will shop around for quicker deliveries
nShift encourages retailers to give shoppers a range of delivery options Almost half of consumers...
Consumers “feel guilty” when they don’t shop sustainably
Retailers should consider sustainable delivery options Retailers should consider sustainable...
Retailers reminded that every customer counts
Ahead of the holidays, a new nShift guide aims to help retailers maintain customer experience...
Three quarters of shoppers want the best of both worlds when it comes to buying and collecting products
nShift is calling on retailers to offer ‘delivery as demanded’ The pandemic accelerated the world...
40% of consumers want to “try before they buy”
Some two in five consumers still expect to “try before they buy” when shopping online....
nShift to roll out its consumer order tracking app across the Nordics
Post-purchase app slashes customer-service costs and allows retailers to own the journey from...
Four in five consumers will reject retailers that offer a poor returns experience
Retailers must offer quick, easy, and cheap returns or risk losing customers, according to nShift...
New collaboration to speed up “instant deliveries” across the Nordics
nShift teams up with Wolt to enable deliveries in under 30 minutes Online shops across the Nordics...
E-com influencers launch new online hub
Mats&Axel set to unlock the secrets of success in e-commerce Two Swedish opinion formers are about...
Three in five consumers prefer to buy from retailers that offer a range of delivery options
Retailers must meet customer expectations around fulfillment and delivery at every stage of their...
nShift launches Webshipper in the Netherlands and Belgium for greater delivery speed and choice
The launch will enable small and medium-sized online shops to deliver better customer service and...
nShift and pinDeliver collaborate to achieve last mile optimization
New collaboration offers dedicated transport services to facilitate route optimization, carrier...
Pikkuvihreä makes the move to frictionless delivery with nShift
Integration with nShift’s Checkout enables Pikkuvihreä to move 10x faster and process €10,000 more...
nShift carrier library hits 1,000 carriers
nShift launches new carrier partnerships to help businesses grow and create better customer...
Branded packaging “drives recommendations” in retail
Online retailers should take control of the customer experience Online retailers that don’t deliver...
58% of customers will abandon a business due to a poor customer experience
Owning the end-to-end shopping experience can significantly increase conversion rates, according to...
More than 30% of online purchases end up as returns
Online retailers must offer seamless returns to reflect consumer behavior One in three items bought...
Use technology to tackle emissions, retailers urged
30% of consumers choose eco-friendly brands Some 30% of consumers chose brands that showcase...
nShift and foodora collaborate to revolutionise deliveries across the Nordics
nShift’s delivery management software to make foodora’s instant delivery available to online stores...
Confused objectives” risk undermining the tender process
Identifying and defining a company’s requirements are vital to a successful tender process Choosing...
Three quarters of consumers will abandon retailers over poor delivery service
Offering a range of delivery options can cut abandoned carts by 50% Consumers have an innate...
40% of consumers switch online shopping brands as loyalty falls
Online retailers must improve delivery and returns experience to encourage customer loyalty,...