Hekta på Tur has built its brand around enabling better outdoor adventures, with a product range that supports hikers at every level. As ecommerce volumes increased, the team wanted the delivery experience to match the same standards of reliability and choice as the products they sell. To do that, they needed a way to offer more flexible shipping methods at checkout and reduce manual work inside the warehouse.
Challenge
Customers shopping for outdoor equipment expect clarity, flexibility and reliability during delivery. Items can vary significantly in size and weight, and seasonal spikes around holidays and hiking season add pressure to warehouse operations. Hekta på Tur needed a delivery setup that would help customers choose the most suitable shipping option while also streamlining routine processes in the warehouse.
With the business expanding through its Jetshop ecommerce platform, the team wanted to avoid manual carrier selection and repetitive handling tasks that slowed order processing.
Solution
Hekta på Tur implemented nShift Checkout and nShift Delivery, fully integrated with Jetshop. This gave customers relevant delivery choices directly at the point of purchase and enabled the warehouse team to process shipments more efficiently.
Carrier selection and label generation now happen automatically, reducing manual steps and ensuring the right service is applied to each order. The result is a smoother flow from checkout to packing, especially during busy periods.
Results
The new setup has helped Hekta på Tur elevate both the customer experience and internal operations.
- More delivery choice at checkout, improving flexibility for customers
- Smoother warehouse workflows thanks to automated carrier selection and labeling
- Reliable integration with Jetshop, keeping ecommerce operations unified
- A scalable setup, ready to support growth in peak seasons and new hiking categories
