STIHL, a leading manufacturer of power tools, relies on smooth and reliable deliveries to keep its customers supplied worldwide. By implementing nShift Ship, STIHL has streamlined its logistics workflows and reduced handling time by up to three minutes per delivery item, achieving faster, more efficient dispatching across its network.
Challenge
As a global brand known for quality and precision, STIHL needed a shipping solution that matched its operational standards. Manual steps in shipment handling were consuming valuable time and increasing complexity. The company sought to accelerate processes, minimize errors, and maintain complete control over its carrier network.
One major pain point was dangerous goods, where the team were having to spend large amounts of time writing out the required freight labels by hand.
Solution
With nShift Ship, STIHL standardized and automated its shipping operations. The solution connects seamlessly with STIHL’s existing systems, enabling automated label creation, flexible carrier selection, and uniform shipment processing across sites. This consistency has reduced manual workload and improved visibility across the entire delivery chain.
Results
Since implementing nShift Ship, Stihl has seen a measurable increase in speed and quality of delivery, particularly when it comes to dangerous goods.
Other benefits Stihl is enjoying include automatic transfer of shipping data to carriers, easy access to delivery management statistics, and the chance to gain a detailed overview of shipping costs. Last but not least, the business and their customers are now getting all the advantages of track and trace.
