Vårby Färghall is a long-established Swedish retailer specializing in paint, wallpaper, and other home-decoration products, sold through both physical stores and webshops.
Its customers range from trade professionals ordering pallets to consumers buying a few items, with delivery options spanning doorstep delivery and click & collect.
Challenge
Because its customer base is so diverse, Vårby Färghall needed a very flexible delivery setup without creating complexity at checkout. It wanted shoppers to see only relevant delivery options, with clear timings and costs, so they could choose quickly and confidently.
Behind the scenes, managing multiple carriers and delivery methods and then presenting them cleanly in the webshop had become difficult.
The team needed a way to configure and display accurate delivery choices while keeping the experience simple and consistent with the rest of the e-commerce journey.
Solution
Vårby Färghall implemented the new nShift Checkout to sit alongside its existing nShift Delivery setup. Together, the solutions enable the retailer to offer the choice and flexibility customers expect, while relying on nShift’s carrier connectivity for execution.
Checkout integrates with the Litium Commerce Cloud platform, provided by nShift partner Litium. From a single interface, the team can configure and show relevant delivery options – including home delivery and click & collect – with transparent information on price and delivery time.
The upgraded Checkout brings a redesigned, more intuitive user interface and built-in A/B testing of delivery options. Its rules engine lets Vårby Färghall tailor which methods appear based on location, basket value, and product type – all without custom code.
Results
With nShift Checkout and Litium, Vårby Färghall now offers a more customer-friendly checkout where delivery options are clearly presented and easy to understand.
Customers experience a flexible checkout that supports both home delivery and click & collect, making it easier to choose the option that fits their project and schedule.
Internally, the retailer has a stronger platform for growing online sales and improving operational efficiency, with less manual work to manage carriers and delivery rules.
