2024 challenges hold the key to 2025 ecom success
nShift shows how mastering logistical challenges in the delivery process can open the door to a...
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Keep up to date with the latest updates from across nShift.
Growing ecoms urged to stop “leaving money on the table” in 2025
nShift releases five ways that deliveries can solve business problems
nShift urges retail readiness for raft of returns this peak season
Over half of consumers see ‘easy’ returns as very important while 84% believe the returns...
Logistics holds the keys to ecommerce success in 2025
New nShift guide shows why logistics and ecom teams must work together as 73% of shoppers seek a...
From encounter to ecosystem: the 2025 retail revolution
New guide shows how shoppers seek retail touchpoints across their physical and digital lives. But...
84% happy to buy again following a positive Black Friday experience
nShift sets out three strategies to build loyalty with peak-season one-click wonders
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47% of shoppers prefer to buy gifts from smaller and growing retailers
Growing ecom companies urged to “go for gold” this peak season by improving their customer and...
nShift: Belgian companies must act fast to meet minimum delivery options requirements
Following the introduction of new legislation, nShift is offering a time-limited 25% off promotion...
Retailers urged to integrate customer data as 84% of execs struggle with data silos
New nShift guide draws attention to untapped data within delivery and post-purchase processes
A third of retailers suffer supply-chain failures during busy periods
nShift urges retailers to ensure proper infrastructure ahead of peak season
Retailers urged to learn lessons from summer sales season
Brands require a “paradigm shift” in their attitude to deliveries to secure peak-season success
54% of shoppers demand easy returns
A study by nShift and DeliveryX has found that retailer reliability and simple returns are two of...
Retailers must prioritize deliveries as they plan Christmas in July
Focusing on delivery & experience management will help ecommerce companies thrive this peak season
nShift: Deliveries the difference-maker for GenZ shoppers
As research finds younger shoppers are the most likely age group to abandon online baskets due to a...
The customer experience is more powerful than advertising, say consumers
New guide shows how bringing delivery management and the post-purchase experience together can fuel...
nShift Go Native launched so ecommerce platforms and online B2C marketplaces can offer greater delivery choice to retailers
nShift Go Native enables ecommerce platforms and online B2C marketplaces to easily offer...
nShift urges retailers to react as UK rate of returns hits 35%
A new study by nShift and DeliveryX examines the importance of returns in ecommerce after £4.2bn...
nShift named in 2024 Market Guide for Multicarrier Parcel Management by Gartner®
New report predicts by 2028, global parcel delivery volumes will increase by approximately 40%
Retailers risk lower cart conversions when they rely on limited carrier capacity
New nShift report encourages online retailers to transform the delivery experience with...
New nShift Checkout enables personalized deliveries
Updated nShift Checkout solution enables personalized delivery options and increased conversion...
Focus on the delivery experience to drive growth, nShift urges mid-size retailers
New nShift guide outlines the digital innovations that will help ambitious businesses stand out and...
nShift study pinpoints five steps to success for retailers ahead of peak shopping season
95% of shoppers have abandoned their cart 63% of shoppers say delivery choice is the most important...
Delivery experience more important to online shoppers than loyalty perks or flexible payment, says new report
The right delivery options and order tracking matter more to new and returning ecom customers than...
Turn a world of boxes into a world of opportunity with Delivery & Experience Management (DMXM)
The hidden opportunities in ecommerce deliveries: done well 2/3 of customers will shop again nShift...
Delivery experience key to Black-Friday success
Retailers must prepare their infrastructure now, to ensure consumer choice during peak season The...
Disjointed delivery processes multiply retail risks
With deliveries the “new battleground” for retail, new nShift report calls investment in...
nShift partners with Loqate to help retailers build profitability and loyalty
The partnership will enable nShift customers to benefit from best-in-class address verification
Warehouse tech failures plague peak-season profits
nShift calls on retailers and warehouses to invest in delivery infrastructure now, while there is...
Delivery management holds the keys to customer conversions and retention
nShift releases four strategies to increase conversions and revenue in online and multi-channel...
nShift partners with Fin to bring zero-emissions deliveries to UK customers
British final mile delivery company enables retailers to reduce carbon footprint and provide...
nShift: Delivery choices can help retailers improve conversions by 20%
As research finds cart-abandonment rates reach 70%, nShift has launched a new ROI calculator to...
nShift: Communication key to delivering an online shopping experience consumers crave
90% of consumers see quick and timely communication as a critical part of ecom experience - and...
Going for gold: why peak-season preparation must focus on the delivery experience
A focus on deliveries early in the year can help retailers drive up peak season performance, says...
80% of shoppers seek sustainability as retailers set their sights on global expansion
nShift releases three tips on implementing emissions-minded expansion.
nShift finds consumers rush to return presents post-Christmas on ‘returns Wednesday’
Data compiled between 25th – 31st December found Wednesday 27th to be the most popular day for...
nShift study finds cash-conscious UK shoppers prefer free delivery over speedy shipments
69% of UK consumers polled opt for free delivery, even if it means a longer wait 58% agree they...
Lack of preparation fuels Black Friday failures
nShift releases new guide on delivering ecommerce success
60% of consumers seek sustainable shopping
nShift releases list of five strategies to reduce last-mile emissions
Back to school spending triggers 10% sales spike
Use back to school sales to test systems ahead of Peak ’23, nShift advises
63% of shoppers seek retailers that share their values
nShift helps ecom companies demonstrate ethical commitment to customers