nShift vs Ingrid:
Which platform fits your EU/UK e-commerce?

Q: How many carriers and pickup-point (PUDO) networks are supported?

nShift states 1,000+ carrier services and 70+ PUDO networks (~1.2M OOH) across ~190 countries; Ingrid states 350+ carrier products.

Q: Do they support shipment-level CO2e and CSRD reporting?

nShift offers shipment-level CO2e calculation and CSRD-aligned reporting via Emissions Tracker (EN 16258, ISO 14083, GLEC-aligned). Ingrid focuses on greener delivery options at checkout.

Q: How fast can we go live?

nShift timelines vary with carriers and integrations. Ingrid documents a 4-step onboarding process with test keys and widget staging.

Q: How do returns differ?

nShift focuses on rules-driven returns automation and exchange workflows. Ingrid offers AI-assisted return prediction with up to 73% return-rate reduction.

Compare carrier coverage, checkout, automation, tracking, returns, integrations, emissions, onboarding, and support for EU/UK retailers and marketplaces.

*Cited sources were last verified October 2025.

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Comparison at a glance
nShift vs. Ingrid

nShift lists 1,000+ carrier services across ~190 countries and 70+ PUDO networks (~1.2M OOH locations); provides prebuilt integrations across ERP/OMS/WMS/e-commerce - 450+ platforms; offers shipment-level CO₂e per ISO 14083 / GLEC guidance to support CSRD reporting.

Ingrid lists 300–350+ carrier products (i.e., individual carrier services); focuses on personalized delivery options at checkout, branded tracking (multiple languages), and returns tooling with predictive/AI elements (vendor claims “up to 73%” return-rate reduction in some cases). [1][2][3][4]

How we compare: Same‑need features. Vendor primary pages and developer/help‑center docs. Counts refer to carrier services/products. [1][3]

Product suite coverage
nShift vs. Ingrid

nShift

8 /month

Ingrid

16 /month

nShift

Ingrid

Feature

Carrier & PUDO coverage

1,000+ carrier services across ~190 countries; 70+ PUDO networks (~1.2M OOH locations). [1]

≈350+ carrier products (service count; validate by lane/service). [3]

Checkout (widget / API)

Checkout widget/API for home/express/pickup/lockers; fast setup documented via product/help. [1]

Checkout widget/API with personalization & A/B; 4-step onboarding (Scoping → Config → Integration → Testing). [4] [6]

Shipping automation & labels

Rules-driven booking & labels in shipping products; selection/rules across carrier services. [19]

Booking/labels via Transport Administration (TA) and SOM APIs; admin/filter rules. [7] [8]

Tracking (branded, languages)

Branded tracking & notifications; normalized events across carriers. [9] [16] [20]

Branded tracking supported in multiple languages. [10]

Returns

Self-service returns; exchanges supported. [11]

AI-assisted returns; In a published case example, Ingrid reports up to 73% reduction [12]

Emissions & sustainability

Emissions Tracker: shipment-level CO₂e and CSRD-aligned reporting. [14] [17]

Greener-choice UX and sustainability case content. [15]

ERP/OMS/WMS integrations

450+ technology integrations (ERP/OMS/WMS, e-com, etc.) [2]

Integrated with Ongoing WMS. [21]

Onboarding

Guided onboarding; timelines depend on carriers / intergations; product getting-started guides. [19]

Documented 4-step Checkout onboarding; separate tracking widget guidance. [4]

SLA & availability

Public SLA appendices for Ship/Track and Checkout; Transsmart scope; Webshipper targets 99.9% uptime. [22] [23] [24] [25]

Help Center & docs.

Pricing model

Quote-based (modular).[19]

Quote-based (contact). [3]

Key differentiators

nShift - Designed for scalability and breadth

nShift

Built for scale, without the complexity

Coverage & orchestration: broad multi‑carrier/PUDO footprint; Shipping Rules for high volume. [1]
Deep integrations: 450+ ERP/OMS/WMS 450+ technology platforms; SLA-backed workflows. [2]
Emissions & standards: shipment-level CO₂e (weight + distance-based); CSRD-aligned reporting via Emissions Tracker (EN 16258, ISO 14083, GLEC-compliant). [14][17]

Ingrid

Fast onboarding and experience‑led

Speed to value: 4-step onboarding (Scoping → Config → Integration → Testing); test keys for sandbox testing; widget + comprehensive API documentation. [4][6]
Simplified automation: Transport/SOM APIs; filter rules (show/hide services via admin interface. [7][8][18]
Post‑purchase UX: tracking in multiple language locales; returns with AI-assisted reductions (up to 73% return-rate cut). [10][12]

Why brands choose nShift

28%

increase in order value

1M

shipments per year
handled 95% faster

5M

shipments per year handled seamlessly

1,000

hours per year saved with automation

40%

more efficient picking process

What it means

Both nShift and Ingrid support business growth from startup through enterprise. They differ in architectural approach:

nShift prioritizes optionality and control: More carriers, more integrations, more automation rules. Requires more configuration. Better for: enterprises requiring 1,000+ carrier options, 450+ system integrations, and complex shipping rules across multiple markets and regions.

Ingrid prioritizes accessibility and speed: Simpler onboarding, widget-first UX, AI-assisted returns. Designed for rapid implementation. Better for: companies launching quickly or optimizing checkout experience (e.g., "get global checkout with multiple languages live in 4 steps").

FAQs

How many carriers and pickup‑point (PUDO) networks are supported?

nShift states 1,000+ carrier services, 70+ PUDO networks (~1.2M OOH) across ~190 countries; Ingrid states 350+ carrier products. [1][2]

Do they support shipment‑level CO₂e and CSRD reporting?

nShift offers shipment-level CO₂e calculation and CSRD-aligned reporting via Emissions Tracker (EN 16258, ISO 14083, GLEC-aligned). Ingrid focuses on greener delivery options at checkout. [14][15][17]

How fast can we go live?

nShift timelines vary with integrations/carriers; Ingrid documents a 4‑step onboarding and staging keys/widget for testing. [1][4][6]

How do returns differ?

nShift focuses on automation and exchanges; Ingrid claims up to 73% return‑rate reduction via AI‑assisted returns. [11][12]

Customer stories

Understand how nShift helps businesses like yours

Granit restores margin on cross-border oversized deliveries

Retail

To protect margin on oversized furniture to Germany, without compromising customer experience, Granit replaced a previous link-based checkout with nShift’s new Checkout.

Rebelz powers faster fulfilment with a next-generation checkout

Retail

By implementing nShift Delivery and Checkout, Rebelz has streamlined fulfilment workflows and offered a smooth and convenient checkout experience.

Sweden Buyers Club simplifies scale and strengthens customer experience

Retail

Sweden Buyers Club uses nShift to connect checkout, delivery and tracking into one scalable logistics backbone as order volumes and product diversity grow.

Imerco delivers reliably even during 240% demand surge

Retail

With nShift Ship integrated into its AutoStore-powered warehouse, Imerco can now handle seasonal spikes smoothly and has increased annual shipments by 14%.

VITA builds lightning-fast checkout and delivery experiences

Retail

By connecting checkout, warehouse and carriers through nShift, VITA now offers 30-minute in-store pickup and next-day delivery across much of Norway.

Stenströms increases international shipments by 153% with localized delivery experiences

Retail

Thanks to nShift, Stenströms now ships efficiently to customers worldwide with less manual work and fewer delays. The company’s logistics team has the tools to manage growing volumes while continuing to deliver on the brand’s promise of quality and service.

GLOWiD cuts delivery errors by 50% and accelerates order processing by 83%

Retail

GLOWiD reduced delivery errors by 50%, cut order processing time from three minutes to 30 seconds and saved 1.5 full-time employees annually with nShift.

Millesima accelerates European growth while protecting premium deliveries

Delivery management

With nShift, Millesima is simplifying carrier onboarding, strengthening its carrier network and giving customers more visibility on high-value orders.

Laithwaites strengthens customer delivery experience through unified management

Delivery management

By consolidating multiple processes into one platform, Laithwaites can now offer customers greater transparency, flexibility, and control over deliveries.

Hunkemöller increases in-store returns and customer engagement

Retail

Hunkemöller, Europe’s fastest-growing lingerie retailer, replaced printed return labels with a fully digital returns experience using nShift Returns.

ICANIWILL cuts delivery-related queries by 50%

Retail

By implementing nShift Track, ICANIWILL gained full control of delivery notifications and tracking pages, transforming them into engaging touchpoints.

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nShift vs Ingrid: Which platform fits your EU/UK e-commerce?

Comparison at a glance nShift vs. Ingrid

“A driving force for our growth”

Product suite coverage nShift vs. Ingrid

nShift

Ingrid

Feature

“A game‑changer for order inquiries.”

Key differentiators

nShift - Designed for scalability and breadth

nShift

Built for scale, without the complexity

Ingrid

Fast onboarding and experience‑led

“nShift grows with us.”

Why brands choose nShift

28%

1M

5M

1,000

40%

What it means

1,000+ carriers ready for you

“Seamless omnichannel returns.”

FAQs

How many carriers and pickup‑point (PUDO) networks are supported?

Do they support shipment‑level CO₂e and CSRD reporting?

How fast can we go live?

How do returns differ?

See nShift in action

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Understand how nShift helps businesses like yours

Test nShift in a live demo

Sources

nShift vs Ingrid:
Which platform fits your EU/UK e-commerce?

Comparison at a glance
nShift vs. Ingrid

Product suite coverage
nShift vs. Ingrid