nShift vs Sendcloud:
Which best fits EU/UK delivery operations?

Comparison covers checkout, shipping, tracking, returns, and emissions for retailers, brands, 3PLs, and marketplaces operating in these markets. EU member states and the United Kingdom.

*Cited sources below were last verified September 2025. 

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Comparison at a glance
nShift vs. Sendcloud

 

Sendcloud is praised for fast, self-serve setup and SMB automation;

nShift emphasizes multi-carrier scale, PUDO coverage, ERP/WMS depth, and standards-aligned CO₂e reporting.

nShift vs Sendcloud: which fits your delivery operations? Find out below in the following screens.

How we compare: Same-need features; vendor primary pages, and a dated third-party usability snapshot.

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“A driving force for our growth”

Millesima used nShift to quickly connect to carriers across Europe, avoiding the time and cost of setting up each carrier individually — saving around €40,000 per carrier and accelerating its expansion into new markets. 

Read how they did it

Product suite coverage
nShift vs. Sendcloud

nShift

8 /month

Sendcloud

16 /month

nShift

Sendcloud

Checkout setup & design
Checkout optimization
Checkout (widget or API) with ~1.2M+ PUDO/OoH via 70+ networks [1][2].
Dynamic Checkout (API) [4].
Label printing
Supports bulk & complex orders [1].
Automated label creation; scanner workflows supported [4].
Time to first label
Sales-assisted onboarding. Go-live after carrier connections + rule setup; timing varies with integrations [14].
Self‑serve setup. Connect store + a carrier; first label in minutes once credentials are set [4].

Customer choice & experience
Multi-carrier integration
1,000+ carriers; 450+ tech integrations; 70+ PUDO networks / ~1.2M+ locations [1][2][10].
160+ carriers [3].
Tracking
Branded tracking; WISMO down up to 60% (vendor‑reported) [17].
Branded tracking and customer updates [4].
Returns management
Up to 30% of returns converted to exchanges (vendor‑reported) [7][8].
Branded self‑service return portal; rules/approvals available [9].
Sustainability & emissions
​​Shipment‑level CO₂e aligned to ISO 14083/EN 16258/GLEC; checkout highlights lower‑emission options ​[6].
​​OOH/service‑point & bike/low‑impact options; no ISO‑aligned CO₂e calculation claimed ​[4].

Business rules & personalization

Shipping management
Advanced rules; enterprise scalability [1][10].
Automated shipping rules [4].
Who configures rules
Admins or implementation partner; rules/approvals managed in product [1].
​​Admins self‑configure automation rules/flows; templates available ​[4].

Administration & support

ERP/WMS integration
Deep ERP/WMS/TMS and custom integration [1][10].
100+ plug‑and‑play integrations (e‑com/OMS/ERP/WMS); app store & API [4].
Enterprise readiness
Tiered partners; 3PL/freight; deep ERP/WMS [1][10].
​​SMB→MM focus; quick onboarding; 3PL/fulfilment support available ​[4].
Onboarding help
Project‑based onboarding for enterprise; solution architects/partners available [10].
Guided setup and help‑center flows; plan‑dependent onboarding support [13].
Support channels
Support portal/email (phone for enterprise); escalation paths by contract [14][15].
Help center + email/chat; ticketing via dashboard [13].
Support hours
Business hours; extended/24×7 options by agreement [14][15].
Business hours; extended hours vary by plan/region [13].
SLA
Response/resolution SLAs defined in enterprise agreements [15].
SLAs depend on plan tier; published targets in docs [13].
Sandbox / test
API test environments available; carrier test modes per integration [15].
API test keys/environments documented; some carriers offer test modes [16].
Docs & SDKs
REST API docs, webhooks, examples; implementation guides [15].
REST API docs, webhooks, examples; app store integrations [4][16].

Commercial & contracts

Pricing model
Sales‑assisted enterprise pricing [1].
Public plan tiers + add‑ons; self‑serve [12].
What’s included
Core shipping; optional modules (Checkout, Track/Notify, Returns, Emissions) licensed per contract [1].
Core shipping + selected features per plan; add‑ons available [12].
Add-ons / modules
Checkout, Returns, Track/Notify, Emissions [1].
Dynamic Checkout, Returns Portal, tracking/notifications [4][9].
Usage drivers
Labels/month, carrier connections, warehouses, users, support tier [1].
Labels/month, plan tier, add‑ons, support tier [12].
Integration effort
One‑time setup for rules, carriers, ERP/WMS/TMS; partner services optional [10].
Self‑serve connectors; custom integrations via API/app store [3][4].
Contract terms
Annual/multi‑year options; enterprise SLAs [15].
Monthly/annual plans; upgrade paths [12].
TCO lens (how costs scale)
Scales with volume, modules enabled, and integration depth; higher setup, lower manual handling at scale [1].
Scales with plan tier and volume; low setup, predictable monthly costs [12].
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“We’ve made returns part of a seamless omnichannel”

nShift helped Hunkemöller transform returns, offering more convenience, choice, and communication—driving loyalty while protecting revenue. The results?  +15% shift to in-store returns. 

Read how they did it

Key differentiators
nShift vs. Sendcloud

nShift

Built for complexity at scale

  • Coverage & orchestration: broad European multi-carrier/PUDO footprint; rules-driven flows for high volume [1][2][10]. 
  • Deep integrations & control: ERP/WMS/TMS connectivity, role-based approvals, and audit-ready workflows [1][10]. 
  • ​​Emissions & standards: shipment-level CO₂e aligned to ISO 14083 / EN 16258 / GLEC; checkout can highlight lower-emission options ​[6]. “Aligned” refers to ISO 14083 / EN 16258 / GLEC alignment, not certification.

Sendcloud

Fast self-serve and admin simplicity

  • Speed to value: rapid onboarding and intuitive admin suited to small teams and growing stores [3][4]. 
  • Plug-and-play automation: app-store connectors and ready-made flows for common carts and cross-border [3][4]. 
  • Post-purchase UX: branded tracking/returns portals and straightforward OOH/locker options [9]. 
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“What makes nShift an ideal partner is that, as we grow, nShift will grow with us.”

By working with nShift, Stenströms has transformed the online shopping experience and increased revenue in major markets such as Germany, Canada and UK. Overall, Stenströms has increased international shipments by 153%.

Read how they did it

Why brands choose nShift

28%

increase in order value

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1M

shipments per year
handled 95% faster

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5M

shipments per year handled seamlessly

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1,000

hours per year saved with automation

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40%

more efficient picking process

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What it means

Stay through startup to enterprise with each. Both can support significant growth - nShift offers more headroom for complex needs, while Sendcloud scales well within its documented scope.
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Sendcloud side: “Fast to live.” 

For EU-centric ecommerce prioritising speed to value and simplicity (without DG), Sendcloud can be the more pragmatic choice. If you want self-serve setup, simple admin, plug-and-play connectors, and a clean post-purchase UX for a small/growing team, this describes you. 

nShift side: "Power under the hood."

For complex, multi-market operations and DG/emissions/SLA requirements, nShift appears better aligned. If you run multi-carrier, multi-warehouse operations, need rules, approvals, auditability, and want standards-aligned CO₂e reporting, this describes you.

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“A game-changer in terms of handling enquiries relating to orders”

Since adopting nShift Track, ICIW cut unbranded emails, reduced delivery queries by 50%, and now saves about €12,000 annually in customer service costs.

Read how they did it

1,000+ carriers ready for you

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Where each fits

 
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Choose Sendcloud

If you only want a self-serve start (free plan/trial), plug-and-play 100+ integrations, and quick access to 160+ couriers.

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Choose nShift

If you operate across multiple countries, need carriers and PUDO options across different regions, want shipment-level emissions aligned to ISO 14083 / EN 16258 / GLEC, or you care about documented outcomes like +15% in-store returns or ~50% fewer order enquiries.

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“nShift is the right fit for our business”

nShift helps Superdry onboard carriers faster in new markets while providing stronger reporting capabilities.

Read how they did it

FAQs

How many carriers and pickup-point (PUDO) networks are supported?

nShift states 1,000+ carriers, 70+ PUDO networks, and ~1.2M locations available at checkout. Sendcloud lists 160+ carriers.  

How are “lower-emission” options determined at checkout?

nShift’s emissions reporting is aligned with ISO 14083 / EN 16258 / GLEC. Its platform can automate selection by emissions, so lower-emission options can be surfaced at checkout when available.  

What backs the “up to” performance numbers (60% WISMO, 30% exchanges)?

They are vendor-reported outcomes from nShift’s product/press materials: up to 30% of returns converted to exchanges and up to 60% fewer WISMO/support calls with proactive tracking/comms. We cite them explicitly as vendor claims.  

Do these platforms integrate with our ERP/WMS/e-commerce stack?

nShift has 450+ technology integrations (ERP, WMS, OMS, e-commerce, etc.). Sendcloud provides plug-and-play connectors and documented APIs for store platforms and checkout features. Always check specific systems on the vendor lists/docs.  

Who typically chooses which product?

Patterns (not rules): Sendcloud tends to fit smaller teams and fast self-serve setups (minutes to get started, trial/onboarding guides). nShift tends to fit complex/enterprise operators needing multi-carrier/PUDO scale, rules-driven orchestration, and standards-aligned emissions. Validate against your own volume, carriers, and system complexity. 
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