Who we are
nShift expands customer choice, convenience and communication throughout the delivery process.
Our end-to-end delivery & experience management (DMXM) platform is built on unified data from the world’s largest carrier library to ensure the world’s best delivery experience. nShift combines industry-driving delivery management with post-purchase experience management to connect end-to-end customer experiences.
Mission
At nShift our mission is to forge connections with brands, their customers and their carriers through the best possible delivery experience. We believe that deliveries must be personal, efficient and convenient. We leverage our world leading carrier library, our innovative technical platform and a genuine desire to accelerate the shift towards sustainable delivery options when we empower brands to win the hearts and minds of consumers, one delivery experience at a time.
Vision
Our vision is to revolutionize the way brands, carriers and consumers connect by creating the one global delivery and experience platform. We will enable personalized, sustainable, and delightful delivery experiences for all.
Break out of the box
With the ubiquity of ecommerce, everything can start to seem like a box. Retailers have difficulty maintaining customer relationships past the point of purchase.
nShift breaks businesses out of the box with exceptional delivery experiences, connecting enterprises with carriers and brands with customers. With nShift, provide your customers with the delivery options they want in checkout, precise tracking notifications, a seamless delivery and simplified returns
Enabling multi-carrier delivery & experience management - from Checkout through to Returns
Connect end-to-end customer journeys
nShift delivery & experience management (DMXM) facilitates exceptional customer journeys from purchase and delivery to repeat purchase. Discover the excellent customer experience we enable with end-to-end platform, including our Checkout, Track and Returns post-purchase solutions.
Investment in delivery management innovation
nShift invests more than anyone else in research and development that drive growth and build business capacity.
Our solutions advance all aspects of delivery experience, so ecommerce brands and retailers can develop better customer journeys and adapt faster than the competition with sustainability in mind.
With nShift, go beyond the competition
Carriers
Good experience management is based on unified data from a large carrier library, and with more than 1,000 ready-made carrier connections, nShift has the world’s largest. This streamlines delivery management, increases choice and improves the customer experience.
Integrations
nShift supports more than 450 integrations, streamlining implementation with ERP, CRM, warehouse and other systems. Control all elements of delivery management from a single interface to enable data-tight integrated ecommerce.
Global leader in delivery & experience management
customers worldwide building loyalty with consumers
carriers connected to enable shipping anywhere
software integrations