About nShift

Delivery that delivers more

Every delivery is a promise. We help you keep it and turn it into growth.

nShift powers the world's leading Delivery & Experience Management platform, helping you run the entire delivery journey in one place with the speed, clarity, and care that keep your customers coming back.

 
About us

Powering the world's leading
Delivery & Experience Management platform

From checkout to returns, every delivery moment shapes how customers see your brand. 

With over 1,000 carrier connections and reach into nearly every market, our platform makes those moments run smoothly and work harder for your business. It makes checkout smarter, shipping smooth, tracking clear, and returns simple and sustainable.

Our story

The nShift brand was created in 2021, but our expertise goes back decades, all the way to 1997.

In 2021, five leading European software companies—Unifaun, Consignor, Transsmart, Returnado, and Webshipper—joined forces, each bringing specialist knowledge, and deep carrier relationships, and decades of delivery management experience.

Together, we created a true end-to-end delivery management platform with reach, reliability, and room to grow.

Our mission

To improve the way delivery works for everyone involved, so it strengthens both your brand and your business. 

Our commitment:

  • Make delivery management feel effortless, no matter how complex the challenge.
  • Keep your business moving, whether you’re shipping across town or across continents.
  • Help you grow without worrying if your delivery setup can keep up.

By the numbers

1B+

shipments a year

190

countries served

20,000+

customers

1,000+

carrier connections

450+

software integrations

500+

employees in 8 countries

100+

carrier specialists

200+

software engineers

ISO 27001

certified

NIS2

aligned

Careers

Join our journey

From Stockholm to Sydney, thousands of businesses trust nShift to keep their promises.

If you want to help build the future of delivery (and have some fun along the way), we’d like to meet you.

Three pillars that power everything we do

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Platform

A true end-to-end delivery and experience management platform. Everything you need to scale, without gaps or patchwork of vendors.

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Carriers

A network that’s always ahead of your growth curve. Already active in the markets you want to reach, with 1,000+ connections ready to go.

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People

Expertise you can count on. Our teams know delivery inside out, and work with you to get the most from the platform at every stage.

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Industry recognition

Named as a Representative Vendor in the 2026 and 2024 Gartner® Market Guide for Multicarrier Parcel Management Solutions

Global reach. Local presence.

We're headquartered in London and Oslo, with offices in Sweden, Finland, Norway, Denmark, the Netherlands, Belgium, Romania, and the UK.

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See nShift in action

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Try our demo store

Latest from our newsroom

SUPPLY CHAIN 3 min read
nShift announces AI-powered invoice audit to recover hidden freight overcharges
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nShift announces AI-powered invoice audit to recover hidden freight overcharges

NSHIFT CHECKOUT 3 min read
nShift earns two Supply Chain Excellence Award nominations spanning customer service and digital transformation
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nShift earns two Supply Chain Excellence Award nominations spanning customer service and digital transformation

NSHIFT RETURNS 3 min read
Returns policy an influence for 85.6% UK online shoppers, new IMRG and nShift research finds
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Returns policy an influence for 85.6% UK online shoppers, new IMRG and nShift research finds

ECOMMERCE 2 min read
nShift’s AI investment earns two Global Supply Chain Award shortlistings
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nShift’s AI investment earns two Global Supply Chain Award shortlistings

RETAIL 2 min read
Ecommerce retailers could unlock more than €2 million a year through better delivery management
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Ecommerce retailers could unlock more than €2 million a year through better delivery management

ECOMMERCE 3 min read
One in five online buying decisions are now influenced by AI, nShift report finds
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One in five online buying decisions are now influenced by AI, nShift report finds

NSHIFT CHECKOUT 2 min read
nShift training puts ecommerce teams in control of the delivery experience
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nShift training puts ecommerce teams in control of the delivery experience

ECOMMERCE 3 min read
nShift named as a Representative Vendor in the 2026 Gartner® Market Guide for Multicarrier Parcel Management Solutions
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nShift named as a Representative Vendor in the 2026 Gartner® Market Guide for Multicarrier Parcel Management Solutions

RETAIL 2 min read
nShift shortlisted for delivery excellence and ecommerce support at the eCommerce Awards 2026
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nShift shortlisted for delivery excellence and ecommerce support at the eCommerce Awards 2026

ECOMMERCE 2 min read
nShift expands AI Companion to post-purchase delivery experience
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nShift expands AI Companion to post-purchase delivery experience

ECOMMERCE 2 min read
nShift to spotlight AI-driven commerce and delivery innovation at DELIVER Europe 2026
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nShift to spotlight AI-driven commerce and delivery innovation at DELIVER Europe 2026

SUSTAINABILITY 2 min read
EU sustainability regulations will increase burdens on ecommerce packaging, deliveries and returns
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EU sustainability regulations will increase burdens on ecommerce packaging, deliveries and returns