Online assessment
How strong is your delivery promise?
Take the 2-min health assessment and see if your delivery drives growth or risk
Why take this?
- Benchmark your promise against what great looks like in 2025.
- Get a quick action plan for peak season readiness and everyday performance.
- Shareable results: we'll email you a concise summary for your team.
Why delivery promise = business performance
- Peak pressure is real: ecommerce orders can jump ~55% in peak.
- Experience moves revenue: 86% of shoppers will pay more for a great experience.
- Last mile is expensive - and a lever: it can be 53% of supply-chain cost… but handled well, it drives repeat business.
- Operational impact matters: better tracking and comms can cut WISMO calls by up to 50%.
Let's turn insights into action
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