Topformula secures 28% increase in order value with nShift and Walley

The Challenge

Topformula is one of Sweden’s leading companies for the development and production of dietary supplements. They pride themselves on having a fantastic choice of products – and wanted to be able to offer customers a wide range of delivery options as well.

 As Topformula’s CEO, Fredric Boson explains: “Offering a wide range of delivery options is needed to create a positive shopping experience for the customer. Just like different payment methods, different delivery options provide different types of value to different customers. We wanted our customers to have as much choice as possible.”

Being able to offer an all-in-one solution with complete integration creates a high level of credibility among our customers, as well as better stability for us

Fredric Boson, CEO at Topformula

 

The Solution

Initially, Topformula attempted to build their own system for managing shipment flow. The solution, however, never made it to launch. “We came up against so many bugs when we tried connecting all the systems together,” Fredric says. “That’s why we ultimately chose to put our solution to one side and implement the all-in-one solution offered by nShift and Walley instead.”

 This all-in-one solution integrates nShift Checkout with Walley’s shipping module to create a fully optimized checkout process in which identification, delivery method and payment are all in sync.