Do we need new carrier contracts?
No. You keep your existing agreements and rates. nShift supplies the connectivity.
How fast can we go live?
From self-service activation in hours to complex rollouts in weeks, depending on scope and systems. The Help Center documents both paths.
What if our carriers aren't supported?
We maintain 1,000+ carrier connections. If your carrier isn't connected, we can add them to our network.
What is the difference between a carrier and a carrier service?
One carrier offers many services. PostNord runs MyPack Collect to a parcel shop and MyPack Home to the door, among others, and those are the options a shopper chooses between at checkout. The network holds 1,000+ carriers across 190+ countries and 10,000+ active carrier services.
How many services does one carrier usually have?
Anywhere from one or two to more than a hundred. The largest international operators carry the widest range, across express, economy, home delivery and pickup points. Sort the network by number of services to see any carrier's range.
Do you support freight as well as parcels?
Yes, we support various types of Road & Air Freight, including dangerous goods and customs.
What's your uptime guarantee?
We provide 99.9% under SLA.