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    MQ Marqet converts more baskets into sales with nShift Checkout

    Customer Story ERP WMS Retail Sweden Webshop Checkout
    MQ Marqet nShift

    MQ Marqet wanted to increase conversion rates and customer satisfaction by offering their customers more options for home deliveries. That’s why they chose nShift Checkout.

    Solution used

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    The Challenge

    Fashion store chain, MQ Marqet, strives continuously to update its e-commerce business. In a bid to increase customer satisfaction and conversion rates, they were looking for a solution that would enable their customers to choose the delivery options that suit them best.

    MQ Marqet nShift

    Lack of choice limits sales

    0%
    of online baskets are abandoned
    0#
    reason for dropout is limited delivery options

    The Solution

    Since implementing nShift Checkout, MQ Marqet has been able to offer customers a wider range of options for home delivery – and add and remove delivery options based on their customers’ wants and needs.

    While, at the moment, they are still primarily using PostNord and DHL, they aim to continue expanding their delivery options through nShift Checkout to include additional carriers and delivery methods.

    Mattias Liljenberg, Head of Digital at MQ Marqet says: “At MQ Marqet, we have the customer’s needs in focus and our goal has been to optimize both e-commerce and logistics. Thanks to [nShift Checkout], we now have a flexible solution that is easy to administer and gives the customer great freedom of choice. It is exactly what we have been looking for.”

    Thanks to [nShift Checkout], we now have a flexible solution that is easy to administer and gives the customer great freedom of choice. It is exactly what we have been looking for.
     

    Mattias Liljenberg, Head of Digital at MQ Marqet

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