MQ Marqet wanted to increase conversion rates and customer satisfaction by offering their customers more options for home deliveries. That’s why they chose nShift Checkout.
Fashion store chain, MQ Marqet, strives continuously to update its ecommerce business. In a bid to increase customer satisfaction and conversion rates, they were looking for a solution that would enable their customers to choose the delivery options that suit them best.
Lack of choice limits sales
70%of online baskets are abandoned
1#reason for dropout is limited delivery options
Since implementing nShift Checkout, MQ Marqet has been able to offer customers a wider range of options for home delivery – and add and remove delivery options based on their customers’ wants and needs.
While, at the moment, they are still primarily using PostNord and DHL, they aim to continue expanding their delivery options through nShift Checkout to include additional carriers and delivery methods.
Mattias Liljenberg, Head of Digital at MQ Marqet says: “At MQ Marqet, we have the customer’s needs in focus and our goal has been to optimize both ecommerce and logistics. Thanks to [nShift Checkout], we now have a flexible solution that is easy to administer and gives the customer great freedom of choice. It is exactly what we have been looking for.”