VIDEO
Coffee Chat:
Agentic commerce and the future of online buying
Featuring Rasmus Fahlander, CPO at Kustom and Lotte Schjøtt, nShift
What happens when AI doesn’t just assist shoppers – but starts making decisions and completing purchases on their behalf?
Grab a coffee and join nShift and Kustom as we explore Agentic Commerce and what it could mean for the future of online buying. From trust and payments to platform readiness and customer experience, we’ll unpack one of the most talked-about (and least understood) shifts in digital commerce today.
In this session, you’ll learn:
- What agentic commerce really means – and how it differs from today’s e-commerce
- The key barriers preventing agent-driven commerce from scaling
- Why trust, payments, and security are critical to adoption
- How payment models may evolve to support AI-driven transactions
- What merchants should be doing today to prepare for an agent-led future
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