Solve your delivery challenges,
one key insight at a time

Browse expert guides tackling checkout, returns, carrier strategy, and more.

Black Friday & Peak Season 2026

Protect the margin on your
peak-season orders

Black Friday generates more than twice the shipments of a regular Friday on the nShift platform. See how to keep more of what those extra orders earn.

  • Demand & capacity: carrier space for the peaks you actually have

  • Delivery promise: dates your carriers can keep

  • Returns: a policy that keeps the sale

  • Peak costs: invoices that match what shipped

Show all

A short health check on your delivery promise, with an instant benchmark and a practical action plan for peak season and everyday performance.
The 2024 report will look at how returns are, more than ever, inevitable but manageable. It will harness ConsumerX research to see how charging for returns has impacted customer loyalty. Advancing technology will be put under a spotlight
The Consumer Home Delivery research provides the opinions of UK customers on all things post-purchase. By reading this report, retailers can be better equipped to meet the ever-demanding needs of customers, ensuring increased satisfaction and retention.
During May 2023, a selection of 370 retail websites were surveyed against 25 delivery-related criteria. A proportion of these criteria included reviewing how delivery-related information appeared in the user experience and customer journey, for both desktop and smartphone rendered versions.
platform-tablet-cut

See nShift in action

platform-tablet-cut-7

Try our demo store