A survey of 1,000 consumers reveals the priorities for today’s shoppers. It shows the importance of the delivery experience to shoppers today.
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72% of new customers agrees that choice of delivery options is important, demonstrating the need for checkout optimization
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84% want to make use of a delivery tracking system, showing the importance of the ecommerce post-purchase experience
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85% claim that a clear return’s policy is crucial
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By contrast, loyalty schemes are important to 60% of shoppers, and flexible payment options like buy now, pay later (BNPL) matter to just 49%
Grow beyond limits
with a library of 1000+ carriers, we enable retailers to expand internationally and offer more delivery choices to customers at checkout. This increases conversion rates
Connect every stage of the customer journey
by offering the right delivery options at checkout (including popular zero-emissions and pick-up, drop-off deliveries), a superior tracking experience, and simple returns which maximize revenue retention
Enable data-tight ecommerce
by combining data from carriers, logistics, and other business systems. DMXM brings this information together, helping retailers sharpen customer insights, break down internal silos, and drive operational efficiency
Out-perform competitors
whether by engaging with customers in new ways or increasing the throughput of deliveries and fulfilment teams. We help retailers stay one step ahead of the rest by investing five times more in R&D than its closest competitors
Talk to us to learn more.
nShift Checkout
Increase conversions by offering a real range of delivery options with our market leading checkout solution. Easy to self administer
nShift Ship
Solve complicated delivery management challenges and improve efficiencies with enterprise-grade label production and carrier booking.
nShift Track
Improve customer loyalty by keeping shoppers up to date with the status of their deliveries. Create new, highly engaged, retail marketing channels.
nShift Returns
Build loyalty by making returns easy. Digital returns improve the experience for consumers, save time for warehouses and reduce inventory admin
Get in touch with our team of specialists to discover the endless possibilities of how nShift can revolutionize your delivery management systems
Building your business with nShift
A comprehensive guide to delivering e-commerce success
Mastering last mile delivery pillar page
Save money, reduce handling time and create better experiences for your customers.