“Implementation in a third of the time quoted”
Harvey Nichols connected the carriers it wanted through nShift for its UK delivery operation. “[nShift] was able to offer implementation in a third of the time quoted compared to its competitors,” says James Henry. “The number of carrier integrations they could offer was much higher as well.” The payback from the initial project costs was less than six months.
“We’ve made returns part of a seamless omnichannel customer experience”
Hunkemöller runs returns on nShift across seven European markets, with the convenience, choice, and communication that keep customers buying. The result: a 15% increase in in-store returns as opposed to return-to-warehouse, opening remarketing and repurchase opportunities.
“What makes nShift an ideal partner is that, as we grow, nShift will grow with us.”
Stenströms used nShift to open delivery in major markets such as Germany, Canada, and the UK, localizing delivery options and carriers per country. Overall, Stenströms has increased international shipments by 153%.
Why brands choose nShift
%
increase in order value for Topformula
M
shipments a year for F-Box, now done 95% faster
M
parcels a year shipped by Elgiganten with nShift
hours a year saved at Stihl with automation
%
more efficient picking process at JYSK
Who each platform is best for
Our recommendation: judge each platform on the job you are hiring it for.
nShift: execution and experience at operational scale
For multi-market, ERP- and WMS-connected, high-volume operations, nShift runs the whole delivery journey on one platform: checkout, shipping execution, tracking, and returns, deployed as public cloud, private cloud, or on-premises [11]. Onboarding is a scoped project because carrier connections, business rules, and ERP integration are what that complexity requires, and the return arrives on every order after go-live: rate shopping averages 10-15% off shipping costs, and Stihl saves 1,000 hours a year on automated processing [1][23]. At volume, manual handling costs more than implementation ever did.
Sendcloud: fast to live, within a hosted SaaS scope
For EU and UK ecommerce teams shipping standard flows, Sendcloud is a pragmatic choice: self-serve setup, a free plan, plug-and-play connectors, and a clean post-purchase UX for a small or growing team [4][12]. Dangerous goods sit outside that everyday scope; Sendcloud’s terms permit them only when “explicitly authorized by Sendcloud in writing and accepted by the Carrier” [20].
“A game-changer in terms of handling enquiries relating to orders”
Since adopting nShift Track, ICANIWILL replaced unbranded carrier emails, cut delivery-related questions from customers by 50%, and now saves around €12,000 every year.
Where each fits
Choose nShift
Especially if you operate across multiple countries, need many carriers and PUDO options across regions, run shipping from your ERP or WMS, want SFC-certified emissions reporting, or care about documented outcomes like a 15% increase in in-store returns and 50% fewer delivery-related questions [1][6][22].
“nShift is the right fit for our business”
Superdry runs shipping through nShift alongside its Blue Yonder WMS. “They are agile and able to respond to our brand’s ever-changing business needs, and provide a stable and scalable solution with access to the carriers that we want to work with,” says its Business Transformation and Logistics Director.
See nShift in action
