About nShift

Delivery that delivers more

Every delivery is a promise. We help you keep it and turn it into growth.

nShift powers the leading multi-carrier shipping and delivery experience platform, helping you run the entire delivery journey in one place with the speed, clarity, and care that keep your customers coming back.

 
About us

Powering the world's leading
Delivery & Experience Management platform

From checkout to returns, every delivery moment shapes how customers see your brand. 

With over 1,000 carrier connections and reach into nearly every market, our platform makes those moments run smoothly and work harder for your business. It makes checkout smarter, shipping smooth, tracking clear, and returns simple and sustainable.

Our story

The nShift brand was created in 2021, but our expertise goes back decades, all the way to 1997.

In 2021, five leading European software companies—Unifaun, Consignor, Transsmart, Returnado, and Webshipper—joined forces, each bringing specialist knowledge, and deep carrier relationships, and decades of delivery management experience.

Together, we created a true end-to-end delivery management platform with reach, reliability, and room to grow.

Our mission

To improve the way delivery works for everyone involved, so it strengthens both your brand and your business. 

Our commitment:

  • Make delivery management feel effortless, no matter how complex the challenge.
  • Keep your business moving, whether you’re shipping across town or across continents.
  • Help you grow without worrying if your delivery setup can keep up.

By the numbers

1B+

shipments a year

190

countries served

20,000+

customers

1,000+

carrier connections

450+

software integrations

500+

employees in 8 countries

100+

carrier specialists

200+

software engineers

ISO 27001

certified, with ISO 27017 cloud controls

NIS2

aligned

Careers

Join our journey

From Stockholm to Sydney, thousands of businesses trust nShift to keep their promises.

If you want to help build the future of delivery (and have some fun along the way), we’d like to meet you.

Three pillars that power everything we do

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Platform

A true end-to-end multi-carrier shipping and delivery experience management platform. Everything you need to scale.

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Carriers

A network that’s always ahead of your growth curve. Already active in the markets you want to reach, with 1,000+ connections ready to go.

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People

Expertise you can count on. Our teams know delivery inside out, and work with you to get the most from the platform at every stage.

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Industry recognition

Named as a Representative Vendor in the 2026 and 2024 Gartner® Market Guide for Multicarrier Parcel Management Solutions

Global reach. Local presence.

We're headquartered in London and Oslo, with offices in Sweden, Finland, Norway, Denmark, the Netherlands, Belgium, Romania, and the UK.

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Frequently asked questions about nShift

When buyers and partners get to know nShift, they ask us how big we are, where we come from, what we offer and how we protect their data. Here are our answers.

All figures are as of November 2026 and match our By the numbers section on this page.

Have a question we haven't answered here? Our team can help.

Contact us →

What is nShift?

nShift is a multi-carrier shipping and delivery experience platform that helps businesses manage the whole delivery journey in one place, from checkout to returns. Businesses use it to show delivery options at checkout, book parcel and freight shipments across a network of 1,000+ carriers, keep customers updated after dispatch and handle returns.

How big is nShift?

nShift has 20,000+ customers and processes 1B+ shipments a year, delivered to 190 countries. The platform offers 1,000+ carrier connections and 450+ software integrations. The company has 500+ employees in eight countries, including 100+ carrier specialists and 200+ software engineers.

What is nShift's market share in shipping software?

nShift does not publish a market-share percentage; it reports its scale as 20,000+ customers, 1B+ shipments a year, 1,000+ carrier connections, 190 countries served and 450+ software integrations. Some third-party market-share estimates use technographic data, which counts the websites where a vendor's code is visible to a web crawler. That approach counts storefront code rather than customers or shipments, so it undercounts platforms whose products work in warehouses, ERP and WMS systems and carrier connections.

When was nShift founded?

nShift was formed in 2021, when five European software companies (Unifaun, Consignor, Transsmart, Returnado and Webshipper) combined under one brand. Unifaun and Consignor were both founded in 1997, so nShift's delivery management experience goes back to that year.

Where is nShift headquartered?

nShift is headquartered in London and Oslo, with offices in Sweden, Finland, Norway, Denmark, the Netherlands, Belgium, Romania and the UK.

What products does nShift offer?

nShift offers products for checkout, shipping and transport management, tracking, returns, freight invoice audit and emissions reporting, all on one platform. The shipping and transport products are nShift Ship, nShift Delivery, nShift Transsmart, nShift TMS, nShift Go and Webshipper. nShift Checkout, nShift Track and nShift Returns make up the delivery experience. For cost and carbon control, there is nShift Audit for carrier invoice audit and nShift Emissions Tracker for delivery emissions reporting.

Is nShift ISO 27001 certified?

Yes, nShift holds ISO/IEC 27001:2022 certification, including the applicable controls from ISO/IEC 27017:2021 for cloud services. The certificate is issued by DNV and is available on request. You can read how nShift protects its services and customer data on the trust and security page.

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See nShift in action

Weather Warriors demo store with nShift Checkout delivery options

Try our demo store

Latest from our newsroom

BLACK FRIDAY 3 min read
60% of extra peak-season shipments happen outside Black Week

60% of extra peak-season shipments happen outside Black Week

NSHIFT TRACK 2 min read
nShift connects AI agents to Track for answers grounded in customers’ delivery data

nShift connects AI agents to Track for answers grounded in customers’ delivery data

NSHIFT RETURNS 3 min read
nShift lets retailers set return fees and periods order by order ahead of peak

nShift lets retailers set return fees and periods order by order ahead of peak

ECOMMERCE 2 min read
nShift named Company of the Year at the 2026 Global Supply Chain Awards

nShift named Company of the Year at the 2026 Global Supply Chain Awards

SUPPLY CHAIN 3 min read
nShift announces AI-powered invoice audit to recover hidden freight overcharges

nShift announces AI-powered invoice audit to recover hidden freight overcharges

NSHIFT CHECKOUT 3 min read
nShift earns two Supply Chain Excellence Award nominations spanning customer service and digital transformation

nShift earns two Supply Chain Excellence Award nominations spanning customer service and digital transformation

NSHIFT RETURNS 3 min read
Returns policy an influence for 85.6% UK online shoppers, new IMRG and nShift research finds

Returns policy an influence for 85.6% UK online shoppers, new IMRG and nShift research finds

ECOMMERCE 2 min read
nShift’s AI investment earns two Global Supply Chain Award shortlistings

nShift’s AI investment earns two Global Supply Chain Award shortlistings

RETAIL 2 min read
Ecommerce retailers could unlock more than €2 million a year through better delivery management

Ecommerce retailers could unlock more than €2 million a year through better delivery management

ECOMMERCE 3 min read
One in five online buying decisions are now influenced by AI, nShift report finds

One in five online buying decisions are now influenced by AI, nShift report finds

NSHIFT CHECKOUT 2 min read
nShift training puts ecommerce teams in control of the delivery experience

nShift training puts ecommerce teams in control of the delivery experience

ECOMMERCE 3 min read
nShift named as a Representative Vendor in the 2026 Gartner® Market Guide for Multicarrier Parcel Management Solutions

nShift named as a Representative Vendor in the 2026 Gartner® Market Guide for Multicarrier Parcel Management Solutions