Laithwaites partners with nShift to revolutionize delivery management and enhance the post-purchase customer experience.
Leading UK wine retailer invests in our delivery & experience management software to support future growth.
Optimize delivery management with nShift Ship
Which will enable the brand to manage and optimize their shipping processes, offering a unified platform to handle multiple carriers and streamline shipment creation, label printing, and dispatching.
Build the customer experience with nShift Track
Enabling Laithwaites to provide customers with real-time tracking information, ensuring complete visibility of their orders from dispatch to delivery. This will enhance customer satisfaction by keeping them informed about their delivery status at all times.
Offer more delivery choice with nShift Checkout
Our Checkout solution integrates seamlessly with Laithwaites’ ecommerce platform, providing customers with flexible delivery options at the point of purchase. This feature will allow customers to choose their preferred delivery methods, improving the overall shopping experience and increase conversion rates.
As Laithwaites puts it:
“With nShift’s advanced technology and expertise, we can optimize our logistics processes and provide our customers with more transparency and control over their deliveries.
“This partnership will undoubtedly support our growth ambitions and help us maintain our commitment to exceptional service.”
We’re looking forward to working closely with Laithwaites to support their growth, build the experience for customers and enhance their delivery operations.
Get in touch with us if we can help you do the same.
Author
Gary Carlile
Executive VP of Customer Growth
Gary Carlile is the Executive VP of Customer Growth at nShift responsible for the management of the Global Strategic team. He is highly experienced in Carrier & Delivery management, SaaS technology, Logistics & Supply Chain and eCommerce fulfiment operations.