How can retailers win at returns management?
By Maarten Tops, Product Director
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Learn more about the world of delivery management. Industry insights.
Latest trends. Future innovations. It’s all here.
Latest trends. Future innovations. It’s all here.
Blog
Reaching international customers could mean Black-Friday success
by Gary Carlile, Executive VP of Customer Growth
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nShift and DHL Germany plan for parcel locker growth
by Sebastian Vinberg, Strategic Carrier Partnership Manager
Report finds delivery is the biggest barrier for buying internationally
Blog by: Gary Carlile, EVP Customer Growth, nShift International deliveries can be a challenge for...
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nShift partners with Loqate to help retailers build profitability and loyalty
Getting deliveries to the right destination accurately and on-time is mission-critical for...
What are the three Cs of ecommerce deliveries in 2024?
Almost 60% of shoppers said a good delivery experience has directly encouraged them to purchase...
Helping retailers meet customer choices in sustainability
Sustainability matters. It promotes a healthier and more ethical way of living and helps ensure a...
Seven steps to delivering ecom success
Despite global economic uncertainty, the long-term growth of the ecommerce sector looks set to be...
2023 Trends in Ecommerce Last Mile Delivery Options
The ecommerce industry continues to grow, and with it, the demand for last mile delivery options....
Enhancing the post purchase customer service with nShift
In today's digital era, consumer expectations are higher than ever when it comes to online shopping...
Delivery Management Software Trends for 2023
The world of delivery management software is constantly evolving, with new trends emerging all the...
Three strategies for international ecommerce expansion
International expansion represents a major opportunity for ecommerce companies. In Southeast Asia,...
Last Mile Delivery Trends in 2023
The last mile of delivery is the final leg of the journey, when a package is transported from a...
Five strategies for building customer loyalty
For many ecommerce companies, it might feel like the path to growth lies in acquiring new...
New video: nShift experts describe the “three Rs of delivery management”
In a new set of videos, three leading nShift experts urge retailers to prioritize reliability and...
Delivery Management Software in Ecommerce Checkout Solutions: A Guide for Businesses
In today's digital age, businesses of all sizes are embracing ecommerce as a way to reach new...
Knowledge is power: why are shoppers returning their purchases?
When shoppers send back their purchases, it affects each online retailer differently. But there’s...
Why nShift is the perfect delivery management partner
In today's competitive marketplace, retailers and webshops need to do everything they can to...
Helping SMBs in Scandinavia punch above their weight with a compelling delivery experience
Mattias Gredenhag, CTO, nShift
Building a seamless end-to-end delivery experience can facilitate scalable growth
Our latest guide - Shipping for Growth explores how retailers can turn deliveries into a growth...
How to deliver a stand-out post-purchase customer experience
Brand owners are all too familiar with the idea of “moments of truth”. For auto marques, having car...
How delivery management must drive value for customers & partners
We have launched a new suite of solutions to help retailers and warehouses stay ahead of the game!
1 in 12 retailers included free delivery in their Black Friday promos
Despite the widely reported cost of living crisis and pressures on consumer spending, only one in...
Black Friday: five lessons retailers learned this year
Creating the right customer experience is crucial to staying on top of evolving consumer...
Three things to look for when choosing delivery management software
Delivery Management software is an element of the retail ecosystem that is only going to grow in...
The delivery options retailers should consider in the future
In April 2022, IMRG conducted a survey of 300 UK retailers to find out what the future of delivery...
What do retailers think of click and collect, and locker services?
In April 2022, IMRG conducted a survey of 300 UK retailers in order to establish their opinions on...
Should you be offering free delivery?
Free delivery has become the ‘norm’ in many cases, as it’s widely adopted across the online retail...
Can free delivery be used for customer acquisition?
Free delivery is increasing in popularity, as many customers have come to expect it. However, can...
Should you consider free next day delivery?
With customer demands rising, faster, and cheaper is the current expectation. In a survey of 1,000...
How have supply chain shortages affected retailers and consumer behavior?
Supply chain shortages have been affecting European customers for the past few years; whether it’s...
Is click and collect the future of online retail?
Click and collect became generally popular in the UK in the 2010s, at which point it felt very...
Q-Commerce: what is it, and how can retailers use it to their advantage?
What is q-commerce? Q-commerce means rapid delivery fulfilment, usually in under 30mins-1hr. Often,...
What will summer 2022 look like for online retailers?
Usually, summer sees sturdy sales, ahead of peak, as shoppers are in holiday-spending mode....
What standard delivery options should retailers offer?
In April 2022, nShift’s partner IMRG conducted a survey of 300 retailers, in order to better...
Where to start for retailers, when implementing more sustainable deliveries?
Sustainable delivery is a hot topic, and if you’re a retailer, you’re sure to have heard lots about...
How to succeed with delivery in the UK
The UK is a great market for retailers, as shoppers are keen to spend, and there’s plenty of...
Top 5 tips for an excellent delivery experience
Customers can be hard to please, as we’re used to quick, fast delivery. In order to meet the rising...
How can retailers provide sustainable delivery options in the checkout?
Shoppers are becoming increasingly eco-conscious, as sustainability is becoming a trend in the...
Succeed with Delivery in the UK
The UK market is a great space for ecommerce companies, when done correctly. A major factor when it...
5 key strategies to improve the quality of delivery
Quality delivery is vital to keep customers coming back. When a parcel arrives damaged, or late, it...
3 ways to deliver sustainably
In this blog, we’ll be taking a look at three different ways which retailers can offer a more...
“Confused objectives” risk undermining the tender process
Choosing the right delivery management platform is not a decision that businesses should take...
How might Brexit impact delivery and cross border shipping?
Brexit was one of the most talked about event of recent years—aside from the pandemic of...
Top 5 benefits customers experience from using a Delivery Management system
By Fredrik Warmark, Key Account Manager at nShift
The perfect range of delivery options for your online checkout
With new competition emerging from the online retail growth of the UK lockdowns, retailers are...
From EDI file transfer to Delivery Management software: The 20-year evolution
By Johan Hellman, VP Carrier Management, nShift
The delivery trends of 2022
Delivery options in online checkouts are constantly evolving and improving. We took a look at the...
Valentine’s Day performance
Etched into everyone’s calendar is February 14th. The day, more commonly referred to as Valentine’s...
Why homemade carrier connectivity isn’t a winning strategy
By Johan Hellman, VP Carrier Management, nShift
5 ways to offer financially sustainable free shipping
Nowadays, most customers expect free delivery. After the previous two years of the pandemic,...
Online updates: What do customers prefer?
There are many types of updates we can receive about our orders; some more helpful than others. In...
Are delivery alerts a big deal?
As customers, we’ve all seen a variety of different delivery alerts when ordering items online,...
The importance of quality delivery for retaining customers
When ordering from our favorite retailers, we often don’t even stop to consider why they’re our...
Brexit, one year on: How has it impacted e-commerce and delivery?
The UK withdrew from the EU at midnight, on the 31st January 2020. Now, almost one year on, we’re...
Delivery time slots and customer satisfaction
When it comes to delivery, customers can feel worried about being at home for their parcels...
Looking back at 2021: Labor shortages and supply chain disruptions
2021 was a turbulent year for most, including retailers. Amidst a struggle for HGV drivers,...
Customer loyalty and delivery subscription services
We all have our favorites when it comes to brands, and the places we choose to buy from. Often, we...
Pacsoft Online fasas ut - vanliga frågor
1) Pacsoft Online fasas ut – vad händer nu? Plattformen Pacsoft Online kommer gradvis att tas ur...
What’s the fuss with free delivery?
We all love free delivery: it makes us feel as though we’re getting a better deal when shopping...
Click and collect: A classic, or outdated?
We’ve all heard of Click and Collect, and likely even used it; the system by which you deliver an...
How did e-commerce perform in November?
In the first of our monthly series, we’ll be taking a look at November's data, in review. The aim...
Faster and faster: The rising expectation for quick delivery
Nowadays, with companies such as ASOS and Amazon offering next-day delivery subscription services,...
The importance of appropriate packaging
We’ve all been in situations where our parcel has arrived, and we’ve been shocked as we unwrap...
Parcel damage: What it means, and how to prevent it
It can be really disappointing when you’re waiting for an item to arrive and when it turns up, your...
Social media and delivery: How do they interact?
Whether your customer base is predominantly teenagers, or those above fifty, the chances are that...
Common delivery concerns, and how to reassure your customers
Whilst we may all be used to working from home, and receiving home deliveries, there can often...
With the price of gas and energy soaring, what does this mean for delivery?
The UK economy has seen some vast changes within the last few years, particularly as a result of...
3 ways to manage customer expectations for Black Friday delivery
With the current worry surrounding driver shortages, shipping container costs, and resultant...
My Parcels collaborates with iBoxen for outdoor delivery boxes
iBoxen is building a never seen before nationwide infrastructure for outdoor delivery boxes in...
The perfect pair: Working from home, and home deliveries
During the past few years, we’ve seen unimaginable change in our expectations in our daily lives as...
We deliver parcels better and faster with nShift
The Danish carrier, BFT Logistik base all their scanning, communication and track & trace on...
Top 10 tips to efficient delivery management
Do you handle your shipments from order to delivery and back again as efficiently as you can?
Consumers demand fast, free and sustainable delivery options
Consumers increasingly demand sustainable delivery options in the online checkout, however they are...
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