How retailers can tap into digital innovation in ecommerce delivery

The combination of rapidly-evolving consumer expectations and increasing importance of delivery management means retailers need to invest in the right technology today, or risk being left behind.

Buy, don’t build

Our latest guide, ‘Online delivery management: buy, don’t build’, helps retailers make the right choice when it comes to future-proofing their shipping management software and processes.

Often, retailers think they can see economies in building their own platform, but too often those turn into false economies. Unexpected costs, constant upkeep and lack of future investment soon take their toll. Our guide explains why.

Future of ecommerce delivery

Online retail is constantly innovating to meet and exceed growing consumer expectations. To keep pace, omnichannel and ecommerce retailers must choose between building their own systems or working with partners who will make the investment in innovation and customer experience for them.

They should work with providers who will help them deliver on the experience customers expect today, and into the future.

Differentiating with an online delivery management system

Our guide outlines the benefits to omnichannel retailers of working with technology providers, including:

1. Real carrier connectivity: the ability to tap into more than 1,000 global carriers, delivering to 190 countries around the world. Carrier management straight out of the box
2. Supporting the journey to net zero: meeting increasing customer demand and ever-more onerous regulatory requirements to understand and manage emissions
3. The power of delivery innovation: customers will always demand more and innovation will soon become an expectation to help retailers and brands differentiate their offers
4. Seamless integration with key business systems: the ability to integrate easily with more than 450 ecommerce, business and process management, warehouse management and payment solutions
5. Support and uptime: having a support team on hand 24/7/365 to help address issues to maximize uptime
6. Easy expansion into new markets: systems that can grow with the company

25 years of successfully delivering for customers

We invest in delivery management innovation and technology so our customers don’t need to. We are a long-term partner and have been serving customers for over 25 years. Collectively, our customers trust our software to facilitate the delivery of millions of packages a month.

Download the guide, ‘Online delivery management: buy, don’t build’ or, for more information, get in touch below.