Going for gold: why peak-season preparation must focus on the delivery experience

Retailers and warehouses need to make big infrastructure decisions in “the groundwork quarter” – the first three months of the year.

During the golden quarter, at the end of the year, a retailer’s capability is pushed to the limit. But if they have issues getting shoppers the items they want, when they want them, retailers’ reputations – and profitability – are at risk.
Retailers can lay the foundations for peak-season success in the first few months of the year - the “groundwork quarter.”
This guide looks at the steps retailers can take now to maximize peak profits and turn one-off sales into year-round customer relationships.

Download the guide to understand: