Customer solutions
End-to-end delivery & experience management (DMXM)
nShift helps brands deliver exceptional customer experiences from sale to smile, optimizing checkout, streamlining delivery management, customizing tracking notifications and simplifying returns.
Checkout experience
Delivery experience starts before the purchase is complete. nShift Checkout enables retailers to provide the variety of delivery methods that customers want, enhance customer satisfaction and increase conversions.
Dynamic checkout options | Last mile delivery | A/B testing to optimize conversion | Badged delivery option design | PUDO – pick up, drop off options
Delivery management
nShift optimizes multi-carrier shipping processes and leverages the world's largest carrier library to provide the flexibility to meet customer needs.
Book and print | Order management | Carrier connections | Incoming and outgoing logistics | Insurance | Integrations
Post-purchase experience
Enhance post-purchase experience from point-of-purchase to returns, building customer loyalty and creating repeat customers. See how nShift enables better customer journeys with informative tracking notifications and simple returns.
Order tracking | Retailer brand experience | Remarketing | Returns management
Emissions tracking & reporting
Reduce complexity and prepare for new emissions tracking and reporting regulations. nShift unlocks effortless emissions tracking so retailers can easily manage complex reporting requirements and use increased visibility to lower their carbon footprint.
Emissions tracking | Sustainable shipping options | Customer choice | Carbon offsetting
Solutions that enable a world-class delivery experience
nShift is constantly innovating and investing in cutting-edge delivery & experience management (DMXM) technology to strengthen links between brands and their customers.
Grow beyond limits
nShift solves cross-border logistics issues in real time, enabling stable, efficient growth.
Connect end-to-end customer journeys
Successful brands evolve to meet customer needs. nShift provides delivery management that increases efficiency and helps businesses improve the entire delivery experience.
Unify data-tight integrated ecommerce
Collect and analyze delivery data from carriers and returns to gain insights and optimize delivery experience. Exceptional experience management is built on unified data from the world’s largest carrier library.
Integrate with your current systems
nShift sets the standard for carrier and partner integration with an ever-growing and evolving network.
Enabling multi-carrier delivery & experience management - from Checkout through to Returns
nShift customer solutions by the numbers
of our customers see ROI within the first year
higher ecommerce checkout conversions
of all returns converted to exchanges, protecting your revenue
increase in warehouse production
reduction in support calls