WATCH: the three Rs of delivery management  

 

 

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Retailers must focus on reliability when it comes to delivery management and returns

Consumers want more from online shopping than ever.  Creating the right customer experience can keep people coming back for more.

 

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In this new video series, nShift experts explain how ecommerce companies can deliver for customers by focusing on:

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Reliability

outages in any part of the tech stack could lead to lost hours in the warehouse and consumers will bear the brunt of the delay

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Returns

operating a clear and simple returns process is no longer an optional extra.

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Ready now

ecommerce companies must partner with delivery management software that features a robust library of ready-made carrier connections

The three Rs of delivery management: Reliability

The three Rs of delivery management: Returns

The three Rs of delivery management: Ready Now

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