What do retailers think of click and collect, and locker services?
In April 2022, IMRG conducted a survey of 300 UK retailers in order to establish their opinions on...
Blog
IMRG Delivery 2025: Top 5 Post-Purchase & Delivery Insights
Gregory Mannix, Sales Director at nShift On 11 March at IMRG Delivery & Cross-Border Connect 2025,...
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Should you be offering free delivery?
Free delivery has become the ‘norm’ in many cases, as it’s widely adopted across the online retail...
Can free delivery be used for customer acquisition?
Free delivery is increasing in popularity, as many customers have come to expect it. However, can...
Should you consider free next day delivery?
With customer demands rising, faster, and cheaper is the current expectation. In a survey of 1,000...
How did e-commerce perform in May?
After concerningly underwhelming results for the market in April, many retailers were left...
How have supply chain shortages affected retailers and consumer behavior?
Supply chain shortages have been affecting European customers for the past few years; whether it’s...
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Is click and collect the future of online retail?
Click and collect became generally popular in the UK in the 2010s, at which point it felt very...
Q-Commerce: what is it, and how can retailers use it to their advantage?
What is q-commerce? Q-commerce means rapid delivery fulfilment, usually in under 30mins-1hr. Often,...
What will summer 2022 look like for online retailers?
Usually, summer sees sturdy sales, ahead of peak, as shoppers are in holiday-spending mode....
What standard delivery options should retailers offer?
In April 2022, nShift’s partner IMRG conducted a survey of 300 retailers, in order to better...
Where to start for retailers, when implementing more sustainable deliveries?
Sustainable delivery is a hot topic, and if you’re a retailer, you’re sure to have heard lots about...
How to succeed with delivery in the UK
The UK is a great market for retailers, as shoppers are keen to spend, and there’s plenty of...
Top 5 tips for an excellent delivery experience
Customers can be hard to please, as we’re used to quick, fast delivery. In order to meet the rising...
How did e-commerce perform in April?
April performance results have been long awaited in online retail, as it marks the beginning of...