Post-purchase experience and returns
Build loyalty and grow sales with our post-purchase experience platform
What happens after customers purchase can determine whether they’ll come back for more. nShift’s post-purchase solutions strengthen the relationship between brands and their customers.
Track
Brand your tracking notifications to match your look and feel, reducing "where is my order" calls. nShift Track helps retailers communicate and unlock new marketing opportunities in key channels during the post-purchase process.
Returns
An intuitive returns interface provides a competitive advantage by building loyalty and increasing repeat customers. Convert 30% of returns to exchanges with a seamless returns process to further delight customers.
Enabling multi-carrier delivery and experience management - from Checkout through to Returns
Enabling multi-carrier delivery & experience management - from Checkout through to Returns
Post-purchase is an essential part of end-to-end delivery & experience management (DMXM)
Dynamic checkout options
Offer customers the delivery options they want with the world’s largest carrier library from nShift
Automatic booking
Automatically select the right carrier for every delivery.
Instant label and document printing
Print correct labels and shipping documents instantly.
Branded parcel tracking
Build loyalty and trust by enabling customers to track every parcel’s journey from beginning to end.
Convenient delivery
Make delivery more convenient by adding options such as click and collect. Build deeper customer engagement with sustainable delivery options that reflect brand values.
Easy returns management
Make returning products easy for you and your customers. Convert 30% of returns to exchanges.
Simplified reporting
View and analyze all delivery data in one place.
Dynamic checkout options
Enable a superior customer experience and establish a competitive advantage
Automated printing & delivery
Instantly print labels and documents, and automatically select the right carrier for each delivery
Multiple carriers
Gain access to the world’s largest carrier library featuring 1,000 delivery companies around the world
Tracking & alerts
Build loyalty and trust with customers by communicating throughout the delivery journey
Easy returns
Create a smooth and fast returns process and encourage greater loyalty
Exchanges
Convert returns to exchanges in a straightforward customer-centric flow
Clients
Successful brands manage deliveries with nShift
Start creating the best customer experience
Start optimizing post-purchase delivery experience
Book a demo with one of our sales team today
Ask us anything you like about our products
Ask us anything you like about our products
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