Newsroom

30 July 2026

nShift’s AI investment earns two Global Supply Chain Award shortlistings

Ecommerce AI Multi-carrier shipping Awards

28 July 2026

Ecommerce retailers could unlock more than €2 million a year through better delivery management

Retail Delivery management Ecommerce Customer experience Conversion

23 July 2026

One in five online buying decisions are now influenced by AI, nShift report finds

Ecommerce Post purchase Trends AI Agentic commerce

02 July 2026

nShift training puts ecommerce teams in control of the delivery experience

nShift Checkout nShift Returns Customer experience nShift Track

30 June 2026

nShift named as a Representative Vendor in the 2026 Gartner® Market Guide for Multicarrier Parcel Management Solutions

Ecommerce Customer experience AI Multi-carrier shipping

23 June 2026

nShift shortlisted for delivery excellence and ecommerce support at the eCommerce Awards 2026

Retail Ecommerce Customer experience

17 June 2026

nShift expands AI Companion to post-purchase delivery experience

Ecommerce AI

02 June 2026

nShift to spotlight AI-driven commerce and delivery innovation at DELIVER Europe 2026

Ecommerce Events AI

20 May 2026

EU sustainability regulations will increase burdens on ecommerce packaging, deliveries and returns

Sustainability Sustainable logistics Emissions Tracker

06 May 2026

nShift launches AI-powered delivery predictions with nShift ETA

Ecommerce AI

30 April 2026

nShift defines the future of multi-carrier integration connectivity with agentic AI

Ecommerce AI

27 April 2026

nShift wins Checkout Automation Innovation of the Year at RetailTech Breakthrough Awards

nShift Checkout Awards

16 April 2026

nShift shortlisted for Customer Experience Innovation of the Year at the Retail Systems Awards

Retail Ecommerce Customer experience

09 April 2026

Retailers face AI exclusion risk as EU deadlines transform delivery into a competitive filter

Retail Ecommerce Trends AI Automation Agentic commerce

31 March 2026

Bauhaus scales Nordic ecommerce to 750,000 online orders with ship-from-store strategy

WMS Retail nShift Delivery

26 March 2026

nShift enables merchants to increase conversion at Shopify checkout with carrier choice and control over delivery cost and performance

nShift Checkout Ecommerce Shopify Ecommerce integrations

12 March 2026

nShift launches Companion: AI agent transforming delivery operations and customer experience

Ecommerce AI

11 March 2026

nShift earns Smart Freight Centre (SFC) certification for logistics carbon accounting

Sustainability Sustainable logistics Emissions Tracker

24 February 2026

New EU rules put pressure on fashion retailers to fix ecommerce returns

Returns management nShift Returns Ecommerce Reverse logistics

17 February 2026

nShift announces AI-ready foundation for the future of digital commerce

Ecommerce AI

11 February 2026

nShift and MS Direct deepen collaboration to help navigate cross-border complexities

Customer experience Partners

29 January 2026

Single-carrier delivery risks for EU retailers

Retail Carrier management

16 December 2025

nShift predicts logistics becoming a "decisive battleground" in 2026

Delivery management Delivery experience Trends

15 December 2025

nShift proves unmatched reliability during Black Friday peak, processing over 65 million deliveries effortlessly

Black Friday Delivery experience

15 December 2025

nShift and ICIW named Retail Week Award finalist for Digital Excellence

nShift Track Delivery experience

11 December 2025

nShift partner ecosystem delivers growth, certified expertise and enhanced delivery performance in 2025

WMS nShift Checkout Ecommerce Partners

03 December 2025

Sweden Buyers Club achieves 40% annual growth supported by nShift delivery management

nShift Checkout nShift Delivery nShift Track

28 November 2025

Logistics costs risk cutting into Black-Friday profits as carrier rates soar by 25%

Black Friday

06 November 2025

VITA offers “lightning-fast” ecommerce deliveries with nShift

Customer experience Partners

22 October 2025

nShift Checkout named “E-commerce Fulfilment Technology of the Year”

nShift Checkout

09 October 2025

nShift announces partner growth and delivery innovation across its expanding ecosystem

Partners

08 October 2025

nShift named a Representative Provider in the 2025 Gartner® Innovation Insight: Postpurchase Delivery Experience Solutions Report

Post purchase

20 August 2025

nShift launches “Trees for reviews” sustainability initiative

Sustainability

01 August 2025

nShift appoints Jurgen Leijdekker to continue driving consistent growth

Delivery experience

24 July 2025

Most retailers still missing 31% efficiency gains as 2025 ecommerce accelerates 

Ecommerce

23 July 2025

Stenströms boosts international shipments by 153% with nShift

nShift Checkout nShift Delivery Ecommerce

17 July 2025

MS Direct launches new cross-border shipping platform and partners with nShift

Customer experience

01 July 2025

nShift celebrates partner achievements as ecosystem strengthens

Partners

11 June 2025

nShift and Prime Horizon Group announce partnership and launch Blue Yonder WMS integration

Partners

26 May 2025

GLOWiD reduces delivery errors by 50% with nShift

nShift Checkout nShift Delivery Ecommerce

23 May 2025

nShift strengthens returns experience through continuous innovation

nShift Returns

28 April 2025

nShift named in the 2025 Gartner® Europe Context: Magic Quadrant™ for Transport Management Systems

Logistics Delivery management nShift TMS

08 April 2025

Millesima and nShift raise a glass to European flows

nShift Ship nShift Track

03 April 2025

nShift launches major upgrade to Checkout

nShift Checkout

01 April 2025

nShift and partners continue to accelerate delivery transformation

Partners

27 March 2025

European ecommerce set for 45% growth, despite economic pressures

Ecommerce

06 March 2025

Flying Tiger Copenhagen plans parcel locker expansion after increasing conversions by 20%

Ecommerce

04 February 2025

New data: ecom shipments double on Black Friday as retailers struggle with peak-season capacity crunch

Ecommerce

29 January 2025

nShift reimagines the future of deliveries with 2025 partner program

Delivery management Partners

23 January 2025

ICANIWILL cuts delivery-related customer queries 50% with nShift

Ecommerce

18 December 2024

2024 challenges hold the key to 2025 ecom success

Ecommerce

10 December 2024

Growing ecoms urged to stop “leaving money on the table” in 2025

Ecommerce

26 November 2024

nShift urges retail readiness for raft of returns this peak season

nShift Returns Ecommerce

19 November 2024

Logistics holds the keys to ecommerce success in 2025

Ecommerce

05 November 2024

Hairlust drives rapid international growth with nShift

Retail Sustainable logistics

29 October 2024

nShift: deliveries data ensures retailers aren’t left empty handed after peak season

Delivery management Black Friday

22 October 2024

52% prepared to shop internationally

Black Friday

15 October 2024

80% will pay more for sustainable shopping

Retail Sustainability

08 October 2024

nShift Insurance helps retailers cut the cost of lost, damaged or stolen deliveries

Delivery management nShift Ship

01 October 2024

84% happy to buy again following a positive Black Friday experience

Black Friday Ecommerce

24 September 2024

Laithwaites selects nShift to revolutionize delivery management and enhance the customer experience

Delivery management

17 September 2024

47% of shoppers prefer to buy gifts from smaller and growing retailers

Ecommerce

05 September 2024

nShift: Belgian companies must act fast to meet minimum delivery options requirements

Ecommerce

04 September 2024

Retailers urged to integrate customer data as 84% of execs struggle with data silos

Ecommerce

20 August 2024

A third of retailers suffer supply-chain failures during busy periods

Delivery management Ecommerce

07 August 2024

Retailers urged to learn lessons from summer sales season

Retail Ecommerce

31 July 2024

54% of shoppers demand easy returns

nShift Returns Ecommerce

23 July 2024

Retailers must prioritize deliveries as they plan Christmas in July

Delivery management Ecommerce

16 July 2024

nShift: Deliveries the difference-maker for GenZ shoppers

Delivery management Ecommerce

15 July 2024

How retailers can go greener this Black Friday

Black Friday Sustainability

10 July 2024

The customer experience is more powerful than advertising, say consumers

Retail Ecommerce

02 July 2024

nShift Go launched so ecommerce platforms and online B2C marketplaces can offer greater delivery choice to retailers

Delivery management Ecommerce

27 June 2024

nShift urges retailers to react as UK rate of returns hits 35%

nShift Returns Ecommerce

19 June 2024

nShift named in 2024 Market Guide for Multicarrier Parcel Management by Gartner®

Ecommerce Delivery experience

13 June 2024

Retailers risk lower cart conversions when they rely on limited carrier capacity

Ecommerce Delivery experience

06 June 2024

New nShift Checkout enables personalized deliveries

nShift Checkout Ecommerce Delivery experience

30 May 2024

Focus on the delivery experience to drive growth, nShift urges mid-size retailers

Ecommerce Delivery experience

28 May 2024

nShift study pinpoints five steps to success for retailers ahead of peak shopping season

Retail Ecommerce

22 May 2024

Delivery experience more important to online shoppers than loyalty perks or flexible payment, says new report

Retail Ecommerce

15 May 2024

Turn a world of boxes into a world of opportunity with Delivery & Experience Management (DMXM)

Ecommerce Delivery experience

07 May 2024

nShift: Report finds delivery is the biggest barrier for buying internationally

IMRG Delivery experience

30 April 2024

nShift: Global instability continues to create supply-chain disruption

Logistics nShift TMS

23 April 2024

Delivery experience key to Black-Friday success

Ecommerce Delivery experience

16 April 2024

Disjointed delivery processes multiply retail risks

Delivery management Ecommerce

09 April 2024

nShift named in 2024 Gartner® Europe Context: ‘Magic Quadrant™ for Transportation Management Systems’

nShift TMS

02 April 2024

nShift partners with Loqate to help retailers build profitability and loyalty

Delivery management Ecommerce Post purchase

26 March 2024

Warehouse tech failures plague peak-season profits

Delivery management Black Friday Ecommerce

19 March 2024

Reliable delivery process essential for the supply chain of the future, says nShift

Delivery management

14 March 2024

IMRG study uncovers the three Cs of ecommerce deliveries in 2024

IMRG

05 March 2024

Delivery management holds the keys to customer conversions and retention

Delivery management Ecommerce

27 February 2024

Matkahuolto expands its partnership with nShift to improve customer experiences and expand internationally

Logistics

22 February 2024

nShift partners with Fin to bring zero-emissions deliveries to UK customers

Sustainability Ecommerce Emissions

20 February 2024

41% of companies “would struggle” to provide CSRD data

Sustainability Emissions

13 February 2024

nShift: Delivery choices can help retailers improve conversions by 20%

Delivery management nShift Checkout Ecommerce Post purchase

06 February 2024

nShift: Communication key to delivering an online shopping experience consumers crave

Delivery management nShift Checkout Ecommerce nShift Track

30 January 2024

Going for gold: why peak-season preparation must focus on the delivery experience

Retail Delivery management Ecommerce Last mile delivery

23 January 2024

80% of shoppers seek sustainability as retailers set their sights on global expansion

Sustainability Ecommerce Emissions Sustainable logistics

16 January 2024

nShift finds consumers rush to return presents post-Christmas on ‘returns Wednesday’

Returns management nShift Returns Ecommerce

09 January 2024

88% of companies “not ready” for CSRD

Sustainability

12 December 2023

nShift unveils Emissions Tracker, helping retailers reduce last mile emissions and fulfil reporting needs

Sustainability

08 December 2023

nShift study finds cash-conscious UK shoppers prefer free delivery over speedy shipments

Delivery management nShift Returns Ecommerce

05 December 2023

nShift unveils seven major trends that will impact ecommerce in 2024

Delivery management

01 December 2023

nShift research finds delivery options top the wish list for Black Friday shoppers

Delivery management Black Friday

29 November 2023

IMRG study finds retailers’ delivery and returns proposition are crucial to winning custom

Delivery management IMRG

21 November 2023

86% abandon brands over poor customer service

nShift Track Parcel tracking

14 November 2023

Retailers urged to strengthen shipping processes as ecommerce sales set to exceed $900bn

Delivery management

07 November 2023

nShift: retailers urged to cash in on industry innovation in delivery management

Delivery management

31 October 2023

Half of shoppers are “cynical” about brands’ attempts to impress with their ethics

Emissions

26 October 2023

PostNord Sweden is the first carrier labelled by the Nordic Swan Ecolabel in the nShift network

Sustainability Carrier management

25 October 2023

Five ways to protect Black Friday profits

Black Friday

19 October 2023

nShift meets online shopper expectations in new partnership with Cover Genius

Delivery experience

18 October 2023

Four steps toward sustainable shipping

Emissions

10 October 2023

nShift: European retailers to see double-digit sales increases on Singles Day

Retail Peak season

03 October 2023

The seven steps to Black Friday success

Black Friday

27 September 2023

Logistics teams spend 50% of time on manual tasks

Logistics

21 September 2023

Lack of preparation fuels Black Friday failures

Black Friday Ecommerce

19 September 2023

43% of retailers struggle with cross-border delivery challenges

Delivery management Ecommerce

11 September 2023

The “refund effect” can help retailers convert returns into exchanges

Returns management

05 September 2023

nShift helps Hunkemöller increase in-store returns by 15%

nShift Returns Sustainability

29 August 2023

60% of consumers seek sustainable shopping

Sustainability Ecommerce

24 August 2023

Back to school spending triggers 10% sales spike

Ecommerce

15 August 2023

63% of shoppers seek retailers that share their values

Ecommerce

08 August 2023

Seven steps to delivering ecommerce success

Retail Ecommerce

01 August 2023

Retailers convert 30% of returns to exchanges by going digital

Returns management

25 July 2023

Regular shoppers 150% more likely to abandon retailers over poor delivery experience

Retail Delivery experience

18 July 2023

Shipping represents “biggest challenge” to global ecommerce expansion

Logistics Ecommerce

11 July 2023

Returning ecommerce customers drive revenue growth

Ecommerce

06 July 2023

nShift partner Coll-8 bullish about Irish ecommerce growth

Delivery management Partners

06 July 2023

nShift announces the “three Rs of delivery management”

Delivery management

28 June 2023

nShift to incorporate the Nordic Swan Ecolabel for e-commerce deliveries

Sustainability

27 June 2023

Returns cost retailers $600 billion a year

Delivery management nShift Returns

20 June 2023

One in five shoppers will complain on social media

Post purchase nShift Track

13 June 2023

nShift: Price isn’t enough to compete for customers on Black Friday 2023

Black Friday Peak season

06 June 2023

Poor delivery and returns options mean 82% abandon shopping carts

Emissions Shopify

01 June 2023

nShift to enable businesses to track shipment greenhouse gas emissions

Emissions Emissions Tracker

23 May 2023

nShift Returns Essential enables digitised returns “within a week”

Delivery management nShift Returns

16 May 2023

nShift Checkout empowers retailers and customers to act for the planet with Positive Impact Delivery

nShift Checkout

11 May 2023

50,000 companies face new sustainability reporting requirements in 2024

Sustainability Emissions

09 May 2023

nShift named in 2023 Gartner® Europe Context: ‘Magic Quadrant™ for Transportation Management Systems’

Delivery management nShift TMS

04 May 2023

55% abandon shopping carts over insufficient delivery options

Post purchase Reverse logistics

27 April 2023

Branded delivery experience “drives customer recommendations” in retail

Delivery experience

19 April 2023

Retailers and warehouses ‘risk revenue loss’ from software outages

Delivery management Ecommerce

13 April 2023

nShift improves Checkout user experience with real-time ETAs and Badges

nShift Checkout

05 April 2023

Fixing inefficiencies in the last mile can unlock retail growth, nShift says

Last mile delivery Partners

05 April 2023

Three quarters of shoppers will abandon retailers over poor delivery service

Delivery experience

05 April 2023

Supply chains face “perpetual storm” of disruption

nShift TMS Sustainability

28 March 2023

Protect profitability by prioritizing post-purchase performance

Post purchase Customer experience

21 March 2023

nShift outlines how building a seamless, end-to-end delivery experience can enable scalable growth

Delivery experience

14 March 2023

nShift guide on the importance of post-purchase customer experience

Post purchase

07 March 2023

nShift expands post-purchase options for merchants with nShift Track

Post purchase nShift Track

02 March 2023

nShift revamps offering to help retailers and warehouses ship smarter

Post purchase nShift Track

23 February 2023

nShift launches Transsmart to UK retailers

Delivery management Partners

02 February 2023

58% of consumers cut spend on non-essential items

Trends

26 January 2023

nShift unveils the seven major trends that will impact e-commerce in 2023

Sustainability Trends

19 January 2023

Nordic gift-getters are rushing to return unwanted Christmas presents

Delivery management

12 January 2023

People begin returning unwanted Christmas presents within days

Retail Delivery management

15 December 2022

33% of Christmas gifts expected to be returned before the end of January

Returns management Peak season

07 December 2022

QUIZ solves its return challenge with software partner nShift

Delivery management nShift Returns

30 November 2022

Black Friday & Cyber Monday sales persist | nShift

Black Friday Peak season

24 November 2022

Amazon Shipping & nShift unite making next-day delivery easy to offer

Delivery management Delivery experience

17 November 2022

Late deliveries topped a list of customer complaints, according to nShift

Delivery management Post purchase

01 November 2022

Four ways retailers can deliver for unsure Christmas shoppers

Customer experience

27 October 2022

nShift Partners with Blue Yonder to Provide Delivery Management Services

Delivery management Partners

20 October 2022

Singles Day set to be biggest retail event of 2022

Black Friday Peak season

12 October 2022

Gartner® names nShift as a Vendor in Multicarrier Parcel Management

Multi-carrier shipping Awards

06 October 2022

Retailers: cut support calls by 60% through regular communication

Black Friday

29 September 2022

Shoppers set to spend $10.7 billion on Cyber Monday

Customer experience Peak season

22 September 2022

Finntack scales up deliveries with nShift as online orders set to double

Delivery management Customer experience

01 September 2022

Delivery management leader launches 30-day trial period

Delivery management

31 August 2022

Webshipper, an nShift product named BigCommerce Certified Partner

Delivery management Customer experience

25 August 2022

Black Friday generates twice the business of a typical Friday

Black Friday

23 August 2022

Delivery management software must focus on “driving value”

Delivery management

18 August 2022

Half of consumers will shop around for quicker deliveries

Delivery management Delivery experience

11 August 2022

Consumers “feel guilty” when they don’t shop sustainably

Sustainability

27 July 2022

Retailers reminded that every customer counts

Sustainability Peak season

19 July 2022

Three quarters of shoppers want the best of both worlds when it comes to buying and collecting products

Delivery management Customer experience

07 July 2022

40% of consumers want to “try before they buy”

Delivery management Customer experience

30 June 2022

nShift to roll out its consumer order tracking app across the Nordics

Post purchase Delivery experience

28 June 2022

Four in five consumers will reject retailers that offer a poor returns experience

Delivery management Automation

21 June 2022

New collaboration to speed up “instant deliveries” across the Nordics

Delivery management Delivery experience

15 June 2022

E-com influencers launch new online hub

Logistics Ecommerce

08 June 2022

Three in five consumers prefer to buy from retailers that offer a range of delivery options

Sustainability Emissions

31 May 2022

nShift launches Webshipper in the Netherlands and Belgium for greater delivery speed and choice

Ecommerce

30 May 2022

nShift and pinDeliver collaborate to achieve last mile optimization

Delivery management

17 May 2022

Pikkuvihreä makes the move to frictionless delivery with nShift

nShift Checkout

10 May 2022

nShift carrier network hits 1,000 carriers

Last mile delivery Delivery experience

02 May 2022

Branded packaging “drives recommendations” in retail

Retail

12 April 2022

58% of customers will abandon a business due to a poor customer experience

Customer experience Delivery experience

05 April 2022

More than 30% of online purchases end up as returns

Delivery management Delivery experience

29 March 2022

Use technology to tackle emissions, retailers urged

Sustainability Emissions

24 March 2022

nShift and foodora collaborate to revolutionise deliveries across the Nordics

Delivery management

16 March 2022

Three quarters of consumers will abandon retailers over poor delivery service

Sustainability Delivery experience

09 March 2022

40% of consumers switch online shopping brands as loyalty falls

Delivery management Sustainability